Account Executive, Architectural Solutions

The Account Executive, Architectural Solutions generates leads, qualifies potential customers and convinces clients to buy architectural solutions. This position is responsible for sales volume, margin percent and new business goals on a monthly, quarterly and yearly basis.Duties and Responsibilities Lead GenerationNetworks extensively for leads (business groups, real estate brokers, A&D community, local community organizations, industry organizations—IFMA, BOMA, etc.)Researches for leads through business journals, newspapers, industry periodicals and publications, internet, etc.Cold calls potential clients in person or by telephone, or combinationParticipates in dealership lead generation programs such as telemarketing, open houses, industry events, etc.; follows up diligently on leads provided by the dealershipSellingQualifies leads into potential customers; does thorough needs analysis to understand client’s requirements for furniture products and servicesMakes persuasive presentations to customers on dealership’s products and services—in person, through written/graphic documentation and electronic meansDevelops detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, customer service representatives, project managers, etc.) and presents these to the customer in a timely mannerWorks with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project management)Provides accounting department with timely information for any necessary credit checksSale ImplementationIs responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnelAccepts responsibility for the accuracy of specifications when entering orders themselves, and reviews specifications for obvious errors when done by others (design, for instance); provides complete, accurate and timely sales order (header data, pricing, contract numbers, etc.) and work order (site and project parameters, installation schedule, etc.) information required for proposal/sales order systemEnsures a responsible close of sale by obtaining signed sales orders (and terms & conditions, if appropriate), client purchase orders and deposits as requiredStays involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfiedCustomer/Account InterfacesIs available, responsive and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc.Provides frequent and regular follow-up contact with customer regarding after sale services and information, including customer satisfactionConducts a professional, cooperative interface with the customer, the customer’s employees, and the customer’s third-party consultants/subcontractorsEnsures the customer gets frequent and regular reports on order status, project progress and overall customer activity statusAssists accounting in resolving any late receivables or customer credit issuesGoals and PerformanceMeets monthly, quarterly and yearly sales, margin and new business goals as set by the dealership and sales managerProvides timely reports on sales forecasts and new leads as requiredParticipation in industry trade events and other marketing initiatives.Education and Experience: Bachelor’s degree in architecture, engineering, design or similar fieldArchitectural/construction industries sales experienceStrong understanding of construction, real estate, and job site conditionsStrong product and technical knowledge, including applicable building codes, pricing, priceestimating, electricity and cabling, etc.Comfortable in participating in the construction process and interacting with a GeneralContractor and ArchitectMust be highly motivated, personable, self-starter who is able to manage multiple projectssimultaneously and successfully, many with tight deadlinesAbility to travel at least 25% of the time to customer events and host events in houseThe employee will endeavor to maintain our integrity by embracing high ethical standards and adhering to company policies.Physical Requirements: Prolonged periods sitting at a desk and working on a computer.