Remote CX Metrics & Data Analytics Lead
Darktrace
Boston, MA
- Remote job
Darktrace, a global leader in AI-driven cybersecurity, seeks a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from multiple systems. Based in the Eastern Time Zone and able to work remotely, you will partner with IT and Data teams to define data lineage, build automated feeds, and surface insights to CX #J-18808-Ljbffr Darktrace
Vacancy posted 2 days ago
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