Remote CX Data & Insights Analyst (ET)
Darktrace
Brooklyn, NY
- Remote job
Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards for Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from multiple systems to deliver business-ready insights. You will map data, collaborate with IT and Data teams, design automated dashboard feeds, and surface trends to CX leaders. This remote role is within the Eastern Time Zone. #J-18808-Ljbffr Darktrace
Vacancy posted 2 days ago
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