Associate Patient Care Coordinator

Job Description About HouseCalls Home Care At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart. We are growing our home care team in Brooklyn and are looking for a Bilingual Patient Care Coordinator who is fluent in Spanish and English. This position is ideal for someone who enjoys working directly with patients and families, coordinating services, and making sure individuals receive the support they need to remain safely and comfortably at home. What We Offer $23–$26/hour, based on experience Health, dental, vision, and life insurance 401(k) with employer match Paid time off and holidays Short- and long-term disability coverage Reserved parking Manageable caseloads designed to support work-life balance Supportive leadership and opportunities for professional growth Meaningful work that directly impacts patients and their families Your Role As a Patient Care Coordinator, you will help ensure that patients receive timely, organized, and compassionate home care services. You will work closely with patients, families, caregivers, and healthcare professionals to coordinate care and address patient needs. Your responsibilities will include: Build positive relationships with patients and their families and serve as a reliable point of contact Coordinate home care services according to each patient's individual needs and care plan Assist with scheduling, follow-ups, and in-home assessments Communicate care plans, services, and expectations clearly to patients and caregivers Follow up on patient needs and changes in their care situation Maintain accurate and timely patient records and documentation Communicate and coordinate with healthcare providers, home health aides, and other members of the care team Help ensure services are delivered in accordance with agency policies, regulatory requirements, and quality standards Respond promptly and professionally to patient and family concerns Support patients throughout their care journey with empathy and respect What You'll Bring At least 1 year of experience in care coordination, case management, patient services, clinical support, or a related healthcare setting Home care experience preferred Fluent in Spanish and English required Strong communication and interpersonal skills Excellent organizational skills and attention to detail Proficiency with Microsoft Office and electronic health record (EHR) systems Ability to manage multiple priorities in a fast-paced environment Professional, compassionate, and patient-focused approach Ability to work effectively both independently and as part of a team Why Join HouseCalls Home Care? Your work will have a direct impact on the lives of individuals who depend on home care services. At HouseCalls Home Care, we value the people behind the care and strive to create a workplace where employees feel supported, respected, and empowered to grow. If you are bilingual, organized, compassionate, and passionate about helping patients receive the care they deserve, we would love to hear from you. Equal Opportunity Employer HouseCalls Home Care is an Equal Opportunity Employer. We are committed to maintaining an inclusive workplace and providing equal employment opportunities to qualified individuals in accordance with applicable federal, state, and local laws. Company Description HouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home. Company Description HouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home. #J-18808-Ljbffr