Rooms Operations Coordinator

Rooms Operations Coordinator

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality

- High-end private hotel and conference center called Deloitte University. Closed to the public.

- 1,400 hotel rooms - all single occupancy, no suites.

- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.

- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.

- Fitness Center, jogging trails and sports fields (all available to our associates to use!)

- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.

- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.

Benefits & Perks

- Awesome Employee Focused Culture with many Associate Events!

- Closed many weekends and most holidays - 10 days of holiday pay.

- Up to 14 Vacation & Sick days per year.

- Weekly pay!

- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.

- Free Lunch in our newly remodeled Associate Cafeteria.

- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.

- Employer matching 401k.

- Tuition Reimbursement.

- Free parking on-site.

- Free uniforms and we will clean them!

- Benchmark Hospitality hotel discounts.

What you will have an opportunity to do:

The Rooms Operations Coordinator is responsible for performing a variety of administrative functions to assist with the daily operations of the Rooms Division. This position supports the Rooms Division leadership team with meetings, BEO details, hotel daily info data entry, daily distributions, and internal meeting requests. In addition, this position will assist with the preparation and maintenance of various reports, projects, and documents.

This is a full-time position.

$20.30 per hour

Location: Benchmark Hospitality at Deloitte University.

Essential Functions:

• Perform administrative duties to support department including managing calendars, scheduling appointments, and data entry for Rooms Division team.
• Compose, prepare, and distribute various reports to hotel operating departments.
• Answer inquiries and provides information to departmental visitors and callers.
• Open, sort and distribute incoming correspondence.
• Utilize hotel software systems to enter data, coordinate work orders, event orders, group resumes and produce department specific reports.
• Perform general office duties such as, preparing expense reports, submitting invoices for payment, and maintaining filing systems.
• Administer programs, projects, and/or processes specific to the Event Management team.
• Maintain, organize, and distribute Banquet Event Orders and event resumes to operating departments.
• Prepare agendas and presentations for meetings and take notes, as required.

What are we looking for?

Qualifications:

• 1 year of administrative experience required.
• Previous guest or customer service experience preferred.
• Experience in the hospitality industry preferred.
• Strong computer skills. Proficient in Microsoft Excel, Outlook, Word, and PowerPoint. Microsoft Teams and OneNote experience desirable.
• Knowledge of PMS, and Catering systems preferred. Infor experience desirable.

Compensation: $20.30

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality