Fraud Review Analyst

Fraud Review Analyst

We are seeking a dedicated Fraud Review Analyst to join our team. The ideal candidate will be responsible for investigating and resolving fraud alerts/cases, collaborating with stakeholders, and ensuring client satisfaction through timely communication and performance reviews.

Required Skills & Qualifications

• Investigate and resolve fraud alerts/cases in alignment with internal SLAs and regulatory timelines.
• Collaborate with client stakeholders to understand fraud trends and address escalations.
• Analyze emerging fraud risks and recommend preventive rule changes in fraud detection systems.
• Conduct root cause analysis of fraud incidents and assist clients in control enhancements.
• Generate client-specific fraud reports and recommendations for process improvements.
• Applicants must be able to work directly for Artech on W2.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Experience in making quick, high-quality decisions on complex issues.
• Good logical reasoning and understanding of banking or card principles and operations.
• Ability to work with concepts and with minimal assistance, both independently and within a team.
• Excellent time management skills.
• Experience working on discrete, time-sensitive projects.

Preferred Skills & Qualifications

• Fraud Experience and AML knowledge.
• Experience in the client's industry.

Day-to-Day Responsibilities

• Review potential fraudulent transactions and activities, identify red flags, and mitigate fraud.
• Provide SME support for fraud detection processes.
• Conduct process training for new batches and regular refresher sessions for the team.
• Accurate reporting of MIS.
• Undertake other assignments as given by the Team Lead/Manager.

Company Benefits & Culture

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.