Sales Professional / Project Coordinator and Dream Home Fulfillment

Job Description

Job Description

About This Role

Florcraft Carpet One is looking for a Sales Professional with an eye for color and design to work directly with customers applying their creativity to create beautiful homes and interior spaces. This position is for a self starter, well organized individual who is eager to contribute to the growth of our business. Hours, salary and bonus potential are determined by skill level, and years of experience.

We believe in creating a supportive work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

This role is an inside sales position, working with our team to better support our customers as they navigate the projects in their homes. From selling flooring to retail customers, to supporting the team in navigating the supply chain issues we are facing, there is terrific growth potential here at Florcraft. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier. This role will also receive internal coaching and will work closely with leadership to evolve the way we sell as well as lay a path to more opportunity and growth down the road.

What You'll Do

Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position: Florcraft has a very strong onboarding and training plan so we will help you grow the knowledge needed for success.

• Sell hard and soft surface flooring products.
• Sell window coverings.
• Greet customers on the sales floor, and determine their wants and needs
• Keep up-to-date on the wide selection of floors we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Write sales orders
• Help work through, and follow-up after, the completion of each job
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Create and Execute targeted sales strategies
• Receive payment, or obtain credit authorization
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring
• Assist customers with flooring selections (explain features/benefits, etc.)
• Help customers with their choice through decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

Requirements

The ideal candidate must be:

• Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community).
• Willing to undergo our extensive product and sales training to become a certified flooring and design expert.
• A self-starter.
• Personally well-organized.
• Willing to create new business.
• Able to provide outstanding customer service.
• Able to provide exceptional follow-up.
• Able to perform basic math equations.
• Able to operate a measuring tape or laser.

Some additional qualifications include:

• A passion for, or experience with, decorating or design
• Must have access to reliable transportation to get to work, and to visit customers' homes or job sites when necessary
• Open and flexible work availability, including Saturdays. 
• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
• Retail sales experience would be a plus, but not required.

Nice To Haves

Florcraft is a small company with great opportunities for the right candidate. The average tenure of our staff is about 10 years. It is a great group of team-oriented people who are all out there to be the best they can be to best serve our clientele. We are looking for someone who will both fit in with the team but bring new energy and add diversity. A competetive personality is valued. A healthy level of self confidence with the ability to give and receive constructive feedback is key.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Leave
• Sick Leave
• Retirement Plan
• 
  

  Car Allowance

  Employee pricing on products

  This role of Project Coordinator starts as an hourly role and can evolve into any number of pay options including 100% commission. The rate will be negotiated and the commission splits will be based on the contributions to the sale and the work completed with the client.

  How to Apply

  Please provide the following:

  1. An up-to-date resume and brief cover letter outlining your experience for the position
  2. Salary history and/or requirements

  All applicants will need to be available for an in-person interview. Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process. 

  Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

  Carpet One Floor & Home is an Equal Opportunity Employer