Body Shop Customer Service Representative

Body Shop Customer Service Representative Join to apply for the Body Shop Customer Service Representative role at Tansky Sawmill Toyota Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer’s bill using the dealership’s computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer Medical + Dental insurance 401k match program Paid training Paid time off Seniority level Entry level Employment type Full-time Job function Other Industries: Motor Vehicle Manufacturing #J-18808-Ljbffr Tansky Sawmill Toyota