Phlebotomist

Phlebotomy Technician

Provides quality phlebotomy service and laboratory stewardship by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. Deals with customers in a friendly, courteous, professional, and appropriate manner.

Primary Responsibilities

• Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.
• Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
• Meets goals and shows commitment to continuous improvement of performance metrics developed to provide quality patient care.
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
• Demonstrates the appropriate skillsets as determined by Competency Assessments.
• Performs basic computer skills pertinent to job performance.
• Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.
• Complies with the Health First I-Care values and demonstrates effective communication with co-workers and management to include proper escalation when necessary.
• Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.
• Participate in Proficiency Testing as determined by state regulations, if applicable.
• Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.
• Additional duties as assigned by laboratory administration.

Work Experience

Minimum Qualifications

• Education and Experience:

1. High school diploma or equivalent with one year of venipuncture experience.
2. Or high school diploma or equivalent with proof of completion/letter from a phlebotomy training program provided within the first 90 days of employment.

• Medical certificates that include phlebotomy training may be considered.
• Certification: Current AHA BLS certification and maintained.
• Knowledge/Skills/Abilities: Strong computer skills, excellent customer service skills, good oral and written communication skills, ability to prioritize and organize work.

Physical Requirements

• Ability to adapt to a combination of sitting, walking, bending, stooping, reaching, and lifting throughout the shift.
• Ability to push wheelchairs, stretcher, and beds.
• Ability to be flexible in covering required shifts (mandatory overtime).
• Ability to lift up to 20 pounds unassisted, several times a day.
• Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.
• Visual acuity and hand-eye coordination to perform clinical tasks.
• Must be able to pass a colorblind test.
• Must be able to stand for extended periods of time.
• Must be able to sit and operate a computer.

About Health First

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.