INBOUND/OUTBOUND CUSTOMER SERVICE REPRESENTATIVE

Description Our service department is growing, and we are looking for driven, customer focused individuals to join our Business Development Center. This is a high activity role that handles both inbound and outbound communication. You will be responsible for assisting customers over the phone, setting service appointments, and following up to ensure a smooth and consistent experience. You must be confident on the phone, stay organized, and keep conversations moving while still making the customer feel taken care of. Compensation Hourly plus commission paid weekly. Benefits Dental insurance Employee purchase discounts Health insurance Life insurance Paid vacation Vision insurance Personal vehicle repair discounts Parts discounts Job Requirements High school diploma or equivalent Valid driver license and a good driving record Great attitude Must have reliable transportation Must be able to handle fast pace work environment while keeping composure Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment Phone etiquette Experience Plus 2 years experience in a Dealership Service Industry CDK/ADP Dealer Services Experience Dealerlogix software #J-18808-Ljbffr Panama City Automotive Group Inc