Bartender/Barista - Hotel Valley Ho

Position Summary To work within the framework of a quality food and beverage service team and provide guests with high‑quality, consistent liquor products served in a personable, courteous and professional manner. Responsibilities Be thoroughly familiar with all standards of proper service etiquette and adhere to them throughout guest service. Suggest food to every guest; food sales are an important component of the job. Be aware of all local liquor laws and company departmental policies regarding consumption of alcoholic beverages; must have completed the Alcohol Training Program. Know all spirited beverages, cigars and wines by the glass available; be familiar with the ZuZu wine list and discuss regions, styles and varietals of wines offered. Know all drink recipes, garnishes, glassware, and specific service requirements, and consistently use these recipes during production. Use drink prices consistently during service. Have a strong working knowledge of the Micros ordering system and other check‑processing procedures. Be familiar with requisitioning, receiving, rotation and stocking procedures of all beverage items. Know emergency safety measures, including the Heimlich maneuver and fire evacuation procedures. Sign out bar keys from security; keep keys on person at all times. The bar must never be left unlocked or unattended. Review bartender production stations to ensure they are fully stocked for quick and efficient service to guests, waiters and cocktail servers. Fill ice bins from ice throughout service; set up the glass washer with appropriate detergents and sanitizing solutions; requisition and stock cleaning chemicals as needed. Ensure the cocktail server has completed all set‑up duties and is ready to provide quick service. Inform the ZuZu manager of any issues with beer, soda or liquor dispensing systems. Produce drinks as ordered by cocktail server and/or food server through the Micros system. Enter all direct guest orders into the POS system before production; use “bar brands” as specified when “call brands” are not requested. Produce drinks according to set recipes; if a guest complains, replace the drink, record it on the bad drink/spillage log, and submit with closing paperwork (tracking slip attached with MOD signature). Maintain the bar area neat and clean throughout service. For direct guest orders, obtain completed checks from the Micros system and present them; keep checks current at all times. Finalize checks in the system according to the method of settlement. Perform post‑service duties in the bar; complete daily and weekly designated cleaning duties; obtain the service report from the Silverware system and finalize all settlement transactions. Return and sign in bar keys at security. Work special group functions as required and perform special duties as requested by food and beverage supervisors. Attend all scheduled staff meetings and supplemental training sessions, including on‑premise educational programs, wine tastings, and daily pre‑service meetings. Qualifications Engaging and welcoming personality. Current bartender’s certification or appropriate license. Knowledgeable in the latest trends around mixology. Descriptive and able to secure sales. Two to four years of bartender experience. Knowledge of wine, beer, cocktails and spirits. Ability to work under pressure in a fast‑paced environment. Passion for creating an exceptional experience for all guests. Excellent communication skills. Compensation Actual compensation packages are based on a wide array of factors including skill set, years & depth of experience, certifications, and specific office location. EEO Statement Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr BENCHMARK