Government Contact Center Leader — Hybrid Operations
Sun Life
Sun Life is looking for a leader for customer service operations in Wellesley, MA. This role involves overseeing government contact center functions while ensuring high-quality service delivery. The candidate should have over 8 years of experience in customer service or contact center operations. You'll be responsible for operational performance, team leadership, and collaboration across various departments. A hybrid work model is embraced, requiring office presence at least 2 days per week. #J-18808-Ljbffr Sun Life
- ...to manage a team of customer service representatives in a hybrid contact center. You will hire, train, coach, and evaluate staff while ensuring... ...with training, workforce management, and QA to optimize operations. Required: 2-3 years supervisory experience in a contact center...OperationsDay shift
- Sun Life U.S. is seeking a senior leader to oversee government and strategic contact center operations, ensuring top-tier member, provider, and client support. You will guide frontline teams, monitor service levels, and drive improvements across knowledge management and...Operations
- ...Quality, Supply Chain, and other functions to drive adoption, operations, and ongoing enhancements. Based in the Boston/Needham area, this... ...role reports to the Director, Development Information Systems. Hybrid work requires at least two onsite days per week, with on-site...Operations2 days per week
- ...Analyst for HR Technology Risk and Access Governance to lead access governance, SOX readiness... ...platforms. This role partners with HR Operations, HR Technology, IT SOX, Cybersecurity, Privacy... ...lifecycle. The position follows a hybrid work model with up to 20% travel. #J-18...Operations
- ...financial services organization in Cambridge is seeking a Financial Operations Specialist. Responsibilities include managing accounts... ...along with advanced Microsoft Office skills. This role offers a hybrid work schedule, allowing flexibility in working from home. #J-18...OperationsWork at officeWork from home
- ...influence what we do. The R&D centers we operate for the government create lasting impact in... ...and technical teams. This leader will oversee the MITRE... ...Serve as the primary point of contact for the government sponsor... ...requires a minimum of 50% hybrid on-site presence.Preferred...OperationsFor contractorsWork experience placementLocal area
$135.23k - $150.25k
...Engineering Planning & Scheduling Team. As leader of the Planning and Scheduling Team it... ..., Distribution Business, Station Operations, Procurement and others as required to ensure... ...to travel between MA/CT/NH as necessary.HYBRID SCHEDULE: Eversource supports work-life...OperationsFull timeContract workFor contractorsH1bWork at officeRemote work- ...no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as... ...Security Clearance.This position requires a minimum of 50% hybrid on-site presence.Preferred Qualifications: Active TS/SCI...OperationsWork experience placementLocal areaShift work
- Arise Financial in Canton, MA is seeking a Financial Assistance (Collections) Manager to lead the day-to-day operations of the Credit Union's Collections department, ensuring compliant, efficient, member-first recovery activities. You will oversee a high-performing team...Operations
- Agios Pharmaceuticals seeks a dynamic Associate Director, Field Analytics & Insights to join our Commercial Operations and Analytics team. The primary focus is advanced analytics to support field leadership, targeting, performance measurement, and dashboards for PK deficiency...OperationsRemote job
- ...Pharmaceuticals wants a Senior Manager/Associate Director of Marketing Operations & Commercial Review to lead the CRC/MLR process and ensure... ..., Medical, and Compliance. Based in Boston/Needham, MA with hybrid onsite requirements. The role requires deep experience in marketing...Operations
$75k - $110k
...Ironclad Contract Management System, and conducting compliance reviews. The ideal candidate will have at least 5 years of experience in legal operations and a Bachelor's degree. This is a full-time hybrid role with a salary range of $75,000-$110,000. #J-18808-Ljbffr EverQuoteOperationsFull timeContract work- Ellie Mental Health in Newton, MA is seeking licensed mental health counselors (LMHC) for a hybrid role that aims to ignite creativity while reducing traditional therapy barriers and offering strong support. You will supervise other counselors, evaluate diagnoses, craft...Full timeFlexible hours
$111k - $189k
...the internal mobility guidelines in the hybrid policy reference guide for more... ...stakeholders to define key financial and operational metrics to continuously monitor, track,... ...customer journey across web and digital and contact center distribution channels.Experience using...Full timeWork at officeLocal areaRelocationRelocation packageFlexible hours- Candel Therapeutics, Inc. is seeking an experienced Executive Assistant to support our senior leadership team in a hybrid role based in Needham, MA. The position goes beyond calendar management, providing comprehensive administrative support, preparing materials, coordinating...Work at office
- Evident Group is looking for a Total Rewards Manager to oversee compensation and benefits across the US & EMEA. This hybrid role will involve designing, implementing, and ensuring compliance of total rewards strategies that attract and retain talent. The ideal candidate...
- ...is seeking a CFO Advisory Manager to partner with business owners, CFOs, Controllers, and finance leaders to help organizations navigate growth, improve financial operations, and strengthen decision-making. You will serve as both a trusted advisor and hands-on problem...Operations
- Wellesley College seeks a Senior Accounts Payable Specialist to provide advanced administrative support for daily AP operations. You will review transactions for accuracy, respond to vendor inquiries, and back up the AP Manager while assisting with policy documentation...Operations
- ...You will analyze census and billing data, identify discrepancies, and partner with clients and internal teams to resolve variances. Hybrid work model with in-office collaboration 2-3 days per week. 1-3+ years in accounting or audit preferred; strong Excel and data-...OperationsWork at office2 days per week3 days per week
- ...lead a team and drive digital twin integration for utilities. Hybrid in Westford, MA, you will guide project delivery, set standards... ...and experience migrating 3D Revit models to GIS to support facility operations and maintenance. #J-18808-Ljbffr LandTech Consultants, Inc.Operations
- Sector Leader - Mission CriticalHED is looking to add an experienced... ...sector, with a focus on data center projects, ensuring that the... ...with business leader and operations leader for sharing of project... ...Work EnvironmentWe embrace a hybrid model that promotes both autonomy...OperationsHourly payContract workWork at officeFlexible hours
- ...rapidly evolving industry. The Life Science Sector Leader is responsible for driving the strategic vision, growth, and operational excellence of the Life Sciences design... ..., and medical device sectors. This will be a hybrid role.Key ResponsibilitiesStrategic LeadershipDefine...Operations
- ...member to our group of talented Discipline Leaders. The ICT Discipline Leader (DL) is a... ...responsible for the advancement, cohesion, and operational excellence of the ICT staff working... ....Work EnvironmentHED embraces a hybrid work model that supports autonomy and collaboration...OperationsWork at officeRemote work
$175k - $230k
...Region based Healthcare Sector Leader to join us at Buro Happold.... ...engineering, marketing, and operations, to align business development... ...and more comfortable for you. Contact ****@*****.***... ...your application. #LI-BT1#LI-Hybrid Salary $175,000 - $230,00...OperationsPermanent employmentContract workSummer workWork at officeFlexible hours$168.75k - $312.5k
...seeking a Strategic Pursuit Leader to join our Client... ...Client Delivery, and Operations teams to ensure that... ...security, connectivity, data centers and application... ...positions offer remote or hybrid work options, these... ...information, please submit a contact us form, .NTT DATA...OperationsTemporary workWork experience placementWork at officeRemote workFlexible hours- ...corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise...OperationsWork experience placementLocal area
$93k - $137k
GFT is seeking a Bridge Inspection Team Leader to join our Transportation group in Boston, MA. This role follows a hybrid work model, based in Boston. Working on the bridge... ....Scheduling and coordinating field operations with subcontractors and subconsultants.Preparation...OperationsFull timeContract workFor contractorsFor subcontractorRemote work$107.5k - $204.5k
...to obtain and maintain a U.S. government issued security clearance is... ...Action System (FRACAS) Section Leader to work onsite in Woburn, MA.... ...involved in daily program operations. This position provides an opportunity... ...is designated as on-site, hybrid or remote.The salary range...OperationsContract workTemporary workWork experience placementWork at officeRemote workRelocation packageFlexible hours$107.5k - $204.5k
...Active and transferable U.S. government issued security clearance is... ...currently seeking a Section Leader - Manager, Mech. EngRole is an... ...IPTs), including Engineering, Operations, Supply Chain, Quality, and Program... ...is designated as on-site, hybrid or remote.The salary range...OperationsTemporary workWork experience placementWork at officeRemote workRelocationFlexible hours$192k - $307k
...intersection of Healthcare business operations and technology, enthusiastic... ..., and progressive leader to drive our Healthcare (provider... ...sites, and remote work in a hybrid environment.About UsSlalom is... ...information in this posting, please contact us at: [1] ****@*****.***....OperationsTemporary workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Government Contact Center Leader — Hybrid Operations. Be the first to apply!
- team coordinator Wellesley, MA
- inventory team lead Wellesley, MA
- market leader Wellesley, MA
- recruitment team leader Wellesley, MA
- team lead data science Wellesley, MA
- team leader training Wellesley, MA
- team lead full time Wellesley, MA
- team lead Wellesley, MA
- group manager Wellesley, MA
- compliance team leader Wellesley, MA
