Government Contact Center Leader — Hybrid Operations
Sun Life
Sun Life is looking for a leader for customer service operations in Wellesley, MA. This role involves overseeing government contact center functions while ensuring high-quality service delivery. The candidate should have over 8 years of experience in customer service or contact center operations. You'll be responsible for operational performance, team leadership, and collaboration across various departments. A hybrid work model is embraced, requiring office presence at least 2 days per week. #J-18808-Ljbffr Sun Life
$64.7k - $97.1k
Sun Life U.S. is seeking a leader for customer service operations within government contact centers. This role involves overseeing teams focused on delivering exceptional support, monitoring performance metrics, and collaborating across departments to drive improvements...Operations$113k - $194k
American Family Insurance Agency Staff is looking for a strategic leader to oversee technology operations in Boston. This hybrid role focuses on operational excellence across insurance and digital platforms, translating executive directives into actionable plans. The position...Operations$160k - $230k
Cognex Corporation in Natick, Massachusetts is seeking a Senior Manager, Global Network & Infrastructure to oversee strategy and operations for global networks and infrastructure. The ideal candidate will have extensive experience in network management across various global...Operations- ...design, and ongoing risk assessments while advising business and operations teams. Ideal candidates should have 7-10+ years in SOC... ...background in managing SOC audits. The position includes remote and hybrid work options and a competitive benefits package including wellness...OperationsRemote work
- Securitas is looking for an Operational Risk Manager to lead risk mitigation and compliance efforts across the Northeast Region. This hybrid position requires working 2 days in-office and 3 days remote weekly. The role involves collaborating with cross-functional teams...OperationsWork at officeRemote work
- Forward Financing is hiring a Senior IT Manager to oversee IT operations and manage a dynamic team in Boston, Massachusetts. The role focuses... ...mentoring team members, and leading large-scale projects in a hybrid work environment. The ideal candidate will have substantial...Operations
- ...activity for compliance. It offers visibility within finance and operations, with a blend of traditional accounting responsibilities and... ...strong full-cycle accounting experience and a background in government contracts. This is an opportunity for excellent career growth...Operations
$75k - $105k
BGBx is hiring a Helpdesk Manager to lead the IT Helpdesk operations in Boston. This hybrid role focuses on ensuring timely support for end-user technology needs and managing workflows to enhance service excellence. Ideal candidates possess 3-5 years of IT support experience...Operations- ...financial services organization in Cambridge is seeking a Financial Operations Specialist. Responsibilities include managing accounts... ...along with advanced Microsoft Office skills. This role offers a hybrid work schedule, allowing flexibility in working from home. #J-18...OperationsWork at officeWork from home
- Boston Energy Trading and Marketing LLC is seeking an Operations Analyst - Scheduling. This role is crucial for managing scheduling functions... ...The successful candidate will leverage analytical skills in a hybrid working environment. Candidates should have 3-5 years of...Operations
- ...team supporting a major healthcare organization, manage daily operations, and ensure service quality while driving continuous improvements... ..., with proven leadership skills. This position offers a hybrid work model and comprehensive benefits including medical, dental...Operations
- ...activities. The ideal candidate will have over 8 years of payroll experience and strong knowledge of compliance requirements. The position offers a competitive salary, benefits including health insurance, and a hybrid work schedule. #J-18808-Ljbffr Galderma LaboratoriesOperations
- ...LLC is looking for an IT Manager to transform its IT operations and improve customer service. This hybrid role, located in Boston, requires strong technical... ...ideal candidate will own IT operations as the main contact for support, manage endpoint lifecycle, and lead compliance...Operations
$163.9k - $235.55k
...seeking a Strategic Advisor for State & Local Government Workforce Transformation in Boston, MA.... ...in government roles focusing on operations or finance. Responsibilities include shaping... ...and engaging with senior government leaders. Strong communication skills, strategic...OperationsLocal area- ...This role will drive reporting initiatives across supply chain operations, partnering with various business stakeholders to implement effective... ...experience, and strong project management skills. This hybrid-eligible position offers robust benefits, supporting both professional...Operations
$1,000 per week
...marketing campaigns. The ideal candidate will lead a team of Brand Ambassadors, ensuring successful operations, and coordinating logistics across the city. This 8-week hybrid role requires strong field management skills, experience in sales, and a deep understanding of...Operations- ...the company's growth through effective global tax compliance. This hybrid role requires expertise in federal, state, and international tax matters with key responsibilities in managing tax operations and collaborating with various teams. Ideal candidates will have a CPA...Operations
$150k - $180k
...understanding of cloud architecture and platform strategy, and excellent leadership abilities. This hybrid position ensures strategic involvement in global travel operations. The salary range for this role is $150,000-$180,000 annually, complemented by comprehensive...Operations- ...referrals and ensure quality departmental workflows. This hybrid role in Massachusetts requires 3+ years of medical... ...where you will support providers and manage scheduling operations effectively. As a leader, you will train staff and ensure adherence to operational...Operations
- ...at Dormont Manufacturing Co. The role involves overseeing daily operations, ensuring compliance with ACGME standards, and coordinating... ...ability to manage multiple priorities in a dynamic environment. This hybrid role requires in-person engagement to support trainees...OperationsTraineeship
- ...planning to completion. Located in Framingham, MA, this full-time, hybrid role requires 7+ years of architectural experience and an RA... ...insurance, and professional development support. #J-18808-Ljbffr Acord (association For Cooperative Operations Research And Development)OperationsFull time
$135k - $155k
...pivotal role requires strong vendor management, team leadership, and systems expertise to enhance scalable, reliable, and compliant operations. Candidates with at least 5 years of experience in technical fields and a bachelor's degree are encouraged to apply. The role...Operations- ...manage a mixed cloud/on-prem environment, directly engaging in daily operations. Strong communication skills are vital for collaborating across technical and business teams. This position offers a hybrid work structure, with candidates from the local Boston area...OperationsLocal area
$158k - $175k
...scalable IT environment. This leadership role involves overseeing IT operations, vendor management, and cybersecurity to support scientific... ...salary offers are available ranging from $158,000 to $175,000. #J-18808-Ljbffr The University of Texas MD Anderson Cancer CenterOperations- ...a temporary Extended Workforce Program Operations Lead to support day-to-day operations and... ...partnering with various stakeholders to improve governance and process consistency while preparing... ...years of experience are required. This hybrid position specifically seeks individuals...OperationsTemporary work
$130k - $160k
Validity is looking for a Senior Payroll Manager based in Boston to oversee domestic and international payroll operations. The role includes driving process improvements and ensuring compliance for a workforce of over 400 employees across various countries. Key responsibilities...Operations- 1012 LEGO Systems, Inc. is seeking a Budget Operations & Systems Associate Manager in Boston, Massachusetts. This temporary position involves... ...background and be adaptable in a fast-paced environment. A hybrid work model allows flexibility with in-office days. #J-18808-Ljbffr...OperationsTemporary workWork at office
$113k - $194k
Overview Provide strategic and operational insights to Technology senior... ...into disciplined planning, governance, repeatable and predictable execution... ...Program Management. In this hybrid role, you will be expected to... ...narratives across platform leaders. Resolve cross‑platform...OperationsFull timeWork at officeLocal areaRelocation packageShift work- ...manage our EHS programs at distribution centers across the United States. The successful... ...closely with other departments, including Operations, Human Resources, and Facilities, to... ...available with this position. · This is a hybrid position with 3 days in the office. #J-...OperationsWork at officeLocal areaRelocation
$150k - $185k
...a Controller to lead its accounting team and oversee financial operations across a multi-entity property portfolio. The role reports to executive... ...for CPA and Yardi experience. The position supports a hybrid work model and offers a competitive salary range of $150K-$185K...Operations
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