Surgery Scheduler - Pediatric General Surgery - HYBRID

Scheduling Coordinator

Are you an experienced healthcare scheduler who thrives in a fast-paced, detail-driven environment and is confident navigating EPIC? A leading healthcare team is seeking a Scheduling Coordinator to support a busy General Surgery department. In this hybrid role, you'll coordinate patient scheduling, manage EPIC workflows, and communicate closely with patients and care teams to ensure cases and appointments stay on track. If you're organized, adaptable, and comfortable managing high-volume scheduling with a mix of onsite and remote work, this is a great opportunity to make an impact.

Details

• Pay: $30.00-$32.00 per hour
• Shift Days: Monday-Friday
• Shift Times: 8:00am - 4:30pm
• Schedule: Hybrid role; 2 - 3 days onsite/ 2-3 days remote. (Includes 1 rotating clinic day per week alternating with another scheduler.)
• Duration: 3 months Contract initially; potential for extension
• Start Date: July 6, 2026
• Department: Pediatric General Surgery
• Location: Palo Alto, California

Benefits

• Potential for Extension
• Hybrid Work Opportunity
• Great working location
• Health insurance
• Refer-a-friend bonus
• Weekly payroll
• 24-hour accessibility
• Personalized service

Required

• High School Diploma or GED equivalent
• Experience scheduling patients in a healthcare clinic or specialty practice and recent experience particularly with surgery scheduling
• Current or recent experience using EPIC for scheduling and patient coordination
• Knowledge of insurance verification and prior authorization processes
• Understanding of medical terminology and healthcare scheduling workflows
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
• Strong communication and customer service skills when working with patients and families
• Proven reliability, strong attendance, and ability to work independently in a remote setting

Responsibilities

• Coordinate patient scheduling activities for the Pediatric General Surgery department, including surgical and clinic scheduling
• Manage EPIC scheduling workflows, including appointment scheduling, updates, and in-basket messaging
• Coordinate required pre-procedure services such as imaging, labs, or pre-admission testing when applicable.
• Verify insurance coverage and assist with tracking prior authorizations when required.
• Ensure accurate patient information, scheduling details, and documentation are maintained in EPIC.
• Communicate appointment details, instructions, and preparation guidelines clearly to patients and families.
• Collaborate with providers, nursing staff, and administrative teams to coordinate care in a high-volume surgical environment.
• Assist with resolving scheduling conflicts, cancelations, or urgent requests while maintaining efficient clinic flow.
• Serve as a liaison between patients, providers, and internal departments to support continuity of care.
• Maintain organized scheduling workflows while adapting to shifting priorities in a high-volume pediatric specialty clinic.

About Us

Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That's why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!

Refer a friend and get $250 bonus for every referral! *In order to get the bonus, the person referred must work at least 20 shifts.