Project/Program Manager I

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Position: Project/Program Manager I

Location: Seattle, WA 98121

Duration: 8 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Story Behind the Need Business Group & Key Projects:

Global Industry Operations (GIO) Team Overview:

• Global Industry Operations is Client's Music's dedicated program management and operational efficiency team, serving as a strategic partner in connecting artists with fans through expertly executed programs. With team members across Seattle, New York, Los Angeles, and London, GIO brings structure and consistency to complex, large-scale initiatives.

What We Do:

• GIO operates through two core areas:

Program Management :

• We oversee the comprehensive planning, organization, and execution of large-scale cross-organizational campaigns and initiatives across all music genres. This includes live music events, cultural moments, artist campaigns, and major company priorities. We've developed standardized workflows and templated resources that ensure consistent, efficient execution across projects. Recent successful initiatives include Clinet's Music Live, Vive Latino, Superbloom, Black Music Month, Wireless Festival, and Stagecoach.

Operational Excellence:

• We identify opportunities and develop improvements to content workflows, tooling, release planning, and cross-team collaboration. Through our Operational Excellence workstream-which includes specialists from across Label Relations, Artist Relations, and Programming-we've implemented key enhancements including streamlined project management tools and enhanced platform functionality that reduces friction in label operations.

Position Overview:

• This role will be working directly in the Music Industry team at Client's Music, the team that strives to grow the business through external partnerships with record labels, artists, managers in pursuit of content, promotion and fan engagement. Client's Music is fun and a fast-paced environment, and this position requires regular communication with internal and external partners and departments. The Program Manager role will involve a combination of support responsibilities and an opportunity to work on projects handled directly by the Music Industry team - specifically Global Industry Operations - and their areas of responsibility. The ideal candidate will be innovative, team oriented, an effective communicator and appreciate a dynamic environment with rapidly changing priorities.

Purpose of the Team and key projects : Works directly to artists

Team culture: Collaborative, across office, travel a lot, one of highest rate team with job satisfaction, deals a lot of ambiguity.

Task Breakdown and Workflow:

• Project slate on a large scale in a year
• Following the slate of the things (outlined OPEX)
• Will be using Monday.com and Salesforce
• Focus in OpEx

Team culture/ selling points:

• Work-life balance, will be working in music industry, will give impact on the way the team do things globally, will involve in music related huddles

Candidate Requirements:

• Performance Indicators: Delivery of goals
• Degree/ Certification Requirements: BS Degree is preferred but not required
• What background does someone have that is successful in this role: Operations background, mindset of insisting on high standards and close to the details

Top 3 Must Have Hard Skills:

• Monday.com experience
• Salesforce experience
• AI tool experience

Nice to haves (Top 3 ranked in importance)

• Industry operation experience (e.g label)
• Other project management tools like ASONA
• Min. 4yrs experience

Leadership Principles (Top 2 ranked in importance)

• Bias for action
• Deliver results Years of Experience
• 3-5yrs experience

TekWissen Group is an equal opportunity employer supporting workforce diversity.