Billing Representative II

Billing Representative IIMonday to Friday, Between 6:00AM – 4:30PM EasternIn an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.Pay range: $17.20 - $23/ hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®healthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!ResponsibilitiesFocused efforts on decreasing Missing Information.Interpret Missing Information requests for appropriate action.Contact insurance carriers, clients, patients and/or other outside sources to clarify information.Perform screen scrapes.Evaluate and respond to all aspects of written billing inquiries from the patient or their representative to resolve billing issues.Regular research involving both the web and billing systems.May be a certified Medical Coder and/or involved with medical coding.Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.Ability to work on various other projects as needed.Ability to work overtime as needed based on departmental needs.QualificationsRequired work experience:Preferred Medical terminology knowledgeMeet established production and quality standardsFamiliarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting.Skills:Ability to work well in a fast-paced team and environment.Ability to adapt to changes.Ability to have excellent communication skills, both verbal and written.Ability to multi-task.PC Skills, with specific proficiency in Excel and data entryBasic Math skillsGood organizational skills.Ability to work independently and as part of a team.EducationHigh School Diploma or Equivalent (Required)LanguagesEnglish (Required)Work Environment:This role is a remote position, which means the individual will need to have internet access.About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.