Warehouse Agent

Job Title: Warehouse Agent

Job Location: Raleigh-Durham, North Carolina

As a Warehouse Agent you will be responsible for all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion.

Key Responsibilities:

• Ability to safely operate a forklift and Pallet Jack to load, unload and move freight within the warehouse.
• Efficiently work with the existing Warehouse Management Data base system (i.e. MGMS, FSI, CW1, LMMS or other similar programs)
• Knowledge of and ability to handle dangerous goods
• Knowledge of and ability to handle life science shipments
• Determine proper space requirement for Freight staging.
• Using and navigating the FSI3 system
• Linking an FSI Station inventory/on hand/warehouse receipt to a HAWB

Skills / Requirements:

• Demonstrates correct understanding of routine aspects of work
• Effectively producing written communications which are clear, fluent, concise and readily understood by recipients
• Effectively expressing ideas and thoughts verbally in individual or group situations to bring about understanding
• Creating or responding promptly to emails, writing in a concise professional manner, ensuring correct spelling and grammar
• Cooperates and works well with others in pursuit of team goals, shares information and supports others
• Ability to establish and maintain relationships with people at all levels, put others at ease; promote harmony and consensus through diplomatic handling of disagreements or conflicts
• Results driven and attention to details
• Ability to meet tight deadlines
• HS diploma or GED required and 1 - 3 years’ experience

GxP Thermonet Responsibilities:

• Process daily Thermonet operations
• Use Good Documentation Practices in daily operations
• Prepares shipment for delivery
• Ensures customer requirements are met in full compliance with Thermonet and GDP (Good Distribution Practice) guidelines
• Completes pre and post shipment tasks
• Handles goods within the required temperature range as per documentation/cSOP(Customer Standard Operating Procedures), including correct storage
• Performs pre-conditioning, build-up, and break-down of active ULDs (e.g., Envirotainer, CSafe, etc.) and passive temperature controlled packaging (e.g., pallet shippers, Silverpods, Va-Q-tainer, etc.) Performs pre-conditioning of Active units:
• Takes care of icing/re-icing of Envirotainers if required
• Check batteries
• Checks temperature of active ULDs (Unit Load Device)
• Placed and scans SSTs (Smart Sensor Technology)
• Performs all duties specified in cSOPs
• Knowledge of Air Freight Operations (Export or Import where applicable) preferred
• Trained and certified for Thermonet requirements
• Good administrations skills

Pay Range: $19.39 - $25.85/hr. (Based on Experience)



Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs , and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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