Junior Commercial HVAC/R Technician I

Join TWC Services, Inc. – A Leader in Commercial HVAC, Refrigeration, and Cooking Equipment Service! For over 100 years, TWC Services, Inc. has been an industry leader in Commercial Refrigeration, HVAC, and Commercial Cooking Equipment. With over 30 offices across the Southeast and a team of 500+ skilled technicians, we are committed to being the best service company in the region—and we want you to be part of our team! Apply today to speak with one of our team members about how TWC Services can support your career growth! Why You'll Love Working Here: Competitive hourly rates Affordable health insurance 3 weeks of paid time off, with the option of purchasing an additional week 401(k) with profit sharing Company-provided vehicle, gas card, cell phone, uniforms, and tablet Tech tool allowance and employer-provided tools 7 paid holidays Ongoing training, including in-house, manufacturer, and continuing education opportunities Career growth & advancement opportunities— we promote from within! Unlimited referral bonuses starting at $1,000 per technician Optional dental, vision, life, and supplemental insurance Wellness plan with reimbursement for physical & gym memberships Potential sign‑on bonus or relocation assistance What We're Looking For: Experience as a Commercial HVAC, Refrigeration, or Restaurant Equipment Technician is preferred but not required A strong desire to learn about commercial HVAC systems, refrigeration units, and restaurant equipment Ability to diagnose and troubleshoot electrical, mechanical, and refrigeration systems Strong problem‑solving skills and the ability to work independently or as part of a team Willingness to work on‑call upon advancement to a service technician role Excellent communication and customer service skills Valid driver’s license with a clean driving record Ability to pass a background check EPA certification (Type II or Universal) for handling refrigerants A technical degree or relevant certifications are a plus but not required TWC Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Responsibilities: Trade Skills: Demonstrates a general understanding of the operating standards within their trade/license, while actively learning safe and effective troubleshooting, diagnosis, and repair of equipment/systems in a cost‑efficient way. Assists with planned maintenance calls Client Service: Provides exceptional service by addressing client needs promptly and professionally, ensuring a positive experience throughout the service process. Communicates clearly with clients to understand their HVAC issues and provide explanations. Recommended Repairs: Learns how to identify and recommend necessary repairs or replacements to minimize emergencies and business disruptions for our clients. Assists with assessing all relevant equipment at the client’s location to suggest solutions in their best interest. Effectively documents all details needed for quoting and completing the work in one visit. Reporting: Enters all required information into the system accurately and in real time to ensure thorough and timely service reports with accurate reporting of labor time and parts/materials used. Safe Driving: Consistently drives in accordance with applicable laws and company best practices. Ensures defensive driving practices. Sets up van to minimize any distractions. Company Assets: Keeps company vehicles, tools, equipment, and inventory organized and in good condition. Keeps van stocked with the appropriate inventory and in a cost‑effective manner. Requirements: 0‑2 years of field technician experience High School Diploma/GED Extensive Travel We Offer: Paid holidays Health, dental, and vision insurance Growth potential with a stable company Paid vacation Health club reimbursement Wellness plan with lifestyle spending account 401(k) with company match and profit‑sharing Continuing education and advancement opportunities Tuition reimbursement Term, AD&D and Dependent Life insurances Prepaid Legal TWC Services, Inc. participates in E‑Verify. #J-18808-Ljbffr State of Idaho