Medical Receptionist

Job Description Job Description The Medical Receptionist will serve as the initial point of contact for patients at a hospital and clinic setting, managing front desk operations and ensuring an efficient flow of communication and scheduling. This role involves handling patient appointments, confirming visits, and maintaining accurate records within Electronic Health Records (EHR) systems. The ideal candidate will deliver professional customer service and support patient follow-up activities while maintaining a well-organized and welcoming environment.

Responsibilities
Manage patient scheduling and appointment confirmation
Handle incoming calls and front desk interactions
Maintain accurate patient records using Electronic Health Records (EHR) software
Perform data entry and ensure data accuracy
Provide excellent customer service to patients and visitors
Support regular patient follow-up and outreach activities

Preferred Qualifications
1+ years of experience in medical administration
High school diploma or equivalent
Knowledge of medical terminology
Familiarity with Electronic Health Records (EHR) systems
Strong data entry skills and attention to detail
Effective multitasking and time management abilities
Excellent communication and customer service skills
Proficiency in Microsoft Office