EXPORT SALES REP II
Formosa-Plastic
EXPORT SALES REP II
Position Objective:
Maximize Polyolefins division international sales. Generate new business based on company strategy and maximize business. Be consistent with Formosa Corporate Strategy and Polyolefins Business Division focus and goals. Responsible for identifying international business opportunities, developing customer relationships, negotiating commercial terms, managing sales activities, and achieving revenue and volume targets across assigned international market
Major Areas of Accountability:
Strategic Sales Implementation:
Develop and execute international sales strategies for growth and business/product development. Monitor and present global polyolefin market conditions, including pricing trends, supply/demand, feedstock costs, competitor activity, and opportunities. Recommend market strategies and pricing to impact customer product and profitability mix. Coordinate as liaison to initiate, negotiate, facilitate business practices, such as prices, credit terms, and sales contracts; solicit sales orders and finalize/execute contracts. Develop sales forecasts and maintain accurate information regarding pipelines, customer requirements, and expected volumes. Coordinate with Product, Logistics, Supply Chain, Credit, and Technical teams to ensure smooth order execution and delivery. Manage the complete sales cycle from inquiry and quotation through order confirmation, shipment, payment, and after-sales service. Prepare regular sales reports, market intelligence/trend, forecasts, and business-development plans, sales/pricing/margin analysis for management.
Sales Prospecting:
Identify and develop new markets, customers, strategic business partners, products, and business opportunities in international markets. Generate sales leads through market research, industry networking, trade shows, referrals, and direct business development. Coordinate with marketing/business development to create, recommend, and implement sales strategic plans and tactics. Develop precontract plan, contact decision maker, and initiate the sales solicitation process.
Customer Contacts and Relationships:
Develop and sustain consistently high-quality customer relationships. Facilitate, collaborate, and coordinate internally to implement and reinforce customer expectations, commitments, and Formosa Brand.
Marketing and Technical Support:
Routinely research market intelligence on competitive dynamics and develop pricing, competitive sales, and marketing planning and actions. Work closely with customers to understand their applications and recommend appropriate grades and products. Coordinate with Technical Service for technical support to customers, including mediating and facilitating resolution on product quality complaints and product development.
Sales Follow Up and Customer Service:
Consistently, and in a timely manner, coordinate, facilitate, and mediate on price adjustments or payment discrepancies, on resolution of customer complaints and customer service issues. Non-prime Sales: Help deplete non-prime inventory based on marketing strategy for each month.
Reach:
Manage REACH compliance by customers to facilitate UK and European Union countries. Maintain up-to-date knowledge of international trade regulations, shipping requirements, Incoterms, and documentation.
Manage Mexico Terminal and Bonded Warehouse Inventory/Sales:
Provide forecast and market intelligence for deployment, monitor inventory, and manage terminal/bonded warehouse inventory/sales timely at optimal value. Subsidy: Manage subsidy reporting for Export Sales Team to sustain profitability.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 4+ years of relevant international sales/business development/market analysis experience in a job related field. Preferably related to polyolefins, polymers, plastics, or petrochemicals.
- Bachelor's degree (B.A.) from a four-year college or university in Business, Marketing, International Trade, Finance, or a related field. MBA, chemical engineering, and/or polymer science preferred.
- Ability to coordinate, facilitate, and mediate solutions to common inquiries from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information to top management, public groups, and/or boards of directors.
- Ability to read critically and comprehend economic information and publications related to the industry and market.
- CRM experience.
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