Production Supervisor

About Sloomoo Sloomoo celebrates joy through an interactive experiential world focused on slime, hands‑on play, and all things #satisfying. The flagship location launched in 2019 in Soho, NYC and has since expanded to five institutes and two mini‑moos. Job Title Production Supervisor Reporting to General Manager Position Summary The Production Supervisor oversees the daily operations of the production facility, ensuring efficient workflows, high quality product output, and a safe and organized environment. The role leads and supports the production team, drives performance, and aligns production targets with retail, experience and e‑commerce demand. Values Joy – spark wonder, play and creativity. Accountability – own every action and result. Collaboration – create together as one team. Innovation – push limits, dream big and turn bold ideas into reality. Inclusivity – everyone belongs and every voice matters. Resilience – pivot, solve and grow stronger through challenges. Excellence – obsess over details that make greatness. Responsibilities Operations & Production Management Oversee day‑to‑day production operations, ensuring efficiency, quality and consistency of all products. Ensure production schedules align with store demand, experience traffic and e‑commerce needs. Maintain high standards of safety, cleanliness and organization across the production facility. Monitor and control product quality, ensuring all slime meets brand standards. Oversee and verify all incoming and outgoing pallets and prevent discrepancy. Design and optimize production workflows for efficiency and scalability. Ensure proper issuing and receiving of materials against purchase orders. Team Leadership & Development Lead, coach and supervise a team of 5–15 production staff. Support hiring, onboarding and training of a multi‑skilled, high‑performing team. Create schedules that optimize coverage, productivity and retention. Foster a positive, inclusive and motivating work environment. Ensure proper workstation setup, material flow and task allocation. Reduce bottlenecks and downtime through continuous improvement. Inventory & Fulfillment Partner with inventory and retail teams to ensure optimal stock levels across all channels. Oversee e‑commerce fulfillment, ensuring orders are accurate and delivered on time. Execute inventory tracking procedures, cycle count, shelf audits and real‑time updates into Acumatica. Support forecasting and production planning to meet demand without over‑production. Performance & Efficiency Track production metrics, labor costs and output to ensure operational efficiency. Identify and implement process improvements to increase productivity and quality. Support budget management by aligning labor and production costs with sales performance. Collaboration & Communication Work closely with the Production Manager and cross‑functional teams to align priorities. Communicate operational updates, challenges and solutions effectively. Respond proactively to operational challenges, ensuring minimal disruption to production. Additional Responsibilities Maintain staffing levels aligned with operational and budgetary goals. Contribute to quarterly planning and forecasting initiatives. Provide feedback and recommendations to improve production processes. Other duties as assigned. Physical Requirements Ability to lift up to 50 lbs. Ability to stand, walk, bend and perform repetitive motions for extended periods. Qualifications 3+ years of experience in production, manufacturing, restaurant or operations management. Bachelor's degree in a related discipline. Strong interpersonal and communication skills. Proficient in leading and managing a team of 5–15 team members. Experience in product manufacturing and forecasting. Thorough knowledge of Microsoft Office, Google Suite, Slack and project management systems (Asana or similar). Familiarity with scheduling software and payroll systems. Requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, often while wearing a costume or uniform. Inclusivity Commitment Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics. #J-18808-Ljbffr