Administrative Services Assistant- HYBRID@ Nashville, TN

Job Description

Employment Type – CONTRACT

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ONLY W2/1099 candidates

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Candidate MUST be local to Nashville, TN

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Minimum Required Qualifications

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1. Bachelor’s degree or master’s degree in health administration, Public Health, Healthcare Management, or a closely related field.

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2. Minimum of four (4) years of front-facing customer services experience, preferably in healthcare, public health, health insurance, or health administration setting.

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3. Experience working in a health administration environment with demonstrated knowledge of healthcare operations, processes, and client service delivery.

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4. Proven ability to thoroughly document client interactions, research issues, conduct appropriate follow-up, and bring issues to resolution in a timely manner.

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5. Strong problem-solving skills with the ability to analyze complex situations, identify solutions, and coordinate resolution among multiple priorities while maintaining a high level of accuracy and attention to detail.

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6. Ability to work effectively in a moderately-paced environment while managing multiple tasks and maintaining a high level of accuracy and attention to detail.

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7. Demonstrated ability to adapt quickly to changing procedures, priorities, and program requirements.

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8. Excellent verbal and written communication skills, with the ability to communicate professionally with case managers, healthcare professionals, Tennessee Dept of Health staff, vendors, and community partners.

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9. Strong organizational and time-management skills.

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10. Proficiency in Microsoft Office applications and experience working with databases, case management systems, or other electronic information systems, simultaneously.

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11. Ability to maintain confidentiality and comply with all the applicable HIPAA, Ryan White Program, and organizational requirements.

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Preferred Qualifications

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1. Experience supporting Ryan White HIV/AIDS Program services, AIDS Drug Assistance Programs (ADAP), health insurance enrollment, or benefits coordination.

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2. Knowledge of HIV care systems, medication access programs, and healthcare coverage options.

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3. Experience providing technical assistance and support to case managers, healthcare providers, or public health partners.

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4. Experience working with state or federally funded healthcare programs.

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Best Regards.

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Bini Skaria,

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(C) View phone number on ziprecruiter.com

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Bini Skaria | LinkedIn

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View email address on ziprecruiter.com

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