Associate Director of Systems and Data

The Opportunity The Undergraduate Admissions Office (UAO) at Cornell University seeks a collaborative, strategic, and innovative professional to serve as Associate Director of Systems and Data. This position plays a critical role in advancing the strategic goals of the the office through project/change management of a wide range of projects, with a deep focus on our CRM, Slate. This position supports optimizing business processes, ensures the successful implementation of cross-functional initiatives, all within the greater vision for systems used across the unit. The incumbent will support the work of the Deputy Director of Admissions Strategy and Optimization to foster a culture of innovation, continuous improvement, and operational excellence. Key Responsibilities Project & Change Management: Lead strategic projects and change initiatives, ensuring alignment with institutional priorities and successful stakeholder adoption. Drive project planning, risk management, and cross-functional collaboration to achieve organizational goals. Slate System Strategy & Design: Serve as a Slate subject matter expert, designing scalable solutions, workflows, and system enhancements that support admissions and institutional strategy. Guide long-term system planning, including architecture, integrations, and process optimization. Operations & Quality Assurance: Ensure data integrity, compliance, and operational excellence through quality assurance, process standardization, and continuous improvement. Develop and maintain documentation, testing, and governance practices to support effective and efficient admissions operations. About the Department UAO provides leadership for prospect management, student recruitment and communication, admissions social media, application processing, the prospective student visit experience, yield strategy and coordination, market research, long-range planning, and admissions volunteer engagement. UAO also directs university-wide enrollment efforts for special populations, including the recruitment, selection, and enrollment of recruited athletes, underrepresented minority students, and international students. What We Need For full consideration, applicants must include both a resume and cover letter with their application. We seek a collaborative and results-driven professional who can manage complex projects, drive continuous improvement through data-informed solutions, build strong cross-functional partnerships, lead change effectively, and communicate complex information clearly to diverse audiences. Required Qualifications Bachelor’s degree in data science, information systems, business administration, higher education, or a related field and a minimum of 5 years of professional experience in data analysis, informatics, project management, higher education, preferably admissions and/or enrollment, or a related area, or equivalent combination of education and experience. Advanced, hands-on experience with Technolutions Slate. Experience modeling values that support inclusion, belonging, and wellbeing. Experience configuring and managing Microsoft 365 tools, including SharePoint, Teams, OneNote, and OneDrive, to support organizational collaboration and information sharing. Experience with project management tools (e.g. Smartsheet, TDX, or Jira). Demonstrated ability to lead and manage complex projects with multiple stakeholders. Knowledge of change management frameworks and best practices. Strong organizational and time management skills with attention to detail. Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members. If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t. Master’s degree in a related field. Experience leading Slate implementations or major system redesigns. Familiarity with enterprise SIS transitions, particularly migration to Workday. Rewards and Benefits This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 4 days per week and on-campus 1 day per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time. Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell. Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell. Visa sponsorship and relocation assistance are not available for this position. Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo. University Job Title: IT Business Analyst IV Job Family: Information Technology Level: G Pay Rate Type: Salary Pay Range: $99,475.00 - $121,581.00 Remote Option Availability: Hybrid Company: Endowed Contact Name: Lori Trask Contact Email: View email address on click.appcast.io Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. 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Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.