Event Operations Manager
Full-time
Marriott International
JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules Event Services staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Verifies employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules Event Services staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Verifies employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Event Operations Manager in Naples, FL vacancy
$18 - $20.5 per hour
...hours Your Role at Sephora: As an Operations Associate , you’ll be the backbone of the... ...client experience. From inventory management to visual merchandising, your attention... ...through accurate promotional setups and event execution Deliver exceptional service...SuggestedHourly payFull timePart timeFlexible hoursShift workNight shiftWeekend workSephora.com
Naples, FL29 days ago- ...mat and putting it into practice in life. OVERVIEW The Operations Associate is critical in the store team and is responsible for... ...Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to...SuggestedFull timePart timeWork experience placementLocal areaShift workWeekend work
Alo Yoga
Naples, FLmore than 2 months ago - ...Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and... ...training as needed.Essential Duties and Responsibilities:Carries out management responsibilities including interviewing, hiring, training and...SuggestedWork at officeImmediate startFlexible hoursNight shift
Brookshire Grocery
Naples, FL1 day ago $70k - $90k
...Operations ManagerBerman Health Club | Naples, FL $70,000-90,000 Salary | 40 hours/week | In-PersonBerman Health Club is a fast-growing... ...wellness, we optimize performance and longevity.As Operations Manager, you'll lead and refine our operational systems, driving efficiency...SuggestedBerman Physical Therapy
Naples, FL19 hours ago$27 per hour
...Operations Manager TraineeNow is the time to join Naples Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!The role...SuggestedTraineeshipWork experience placementWork at officeLocal areaFlexible hoursPDS Health
Naples, FL3 days ago- ...Operations ManagerSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable... ...facility marketing, cash control procedures, expense reviews, and managing the operation's budget.Identify all procurement and vendor...Work at office
SP Plus Corporation
Naples, FL3 days ago $20.82 - $27.07 per hour
...Operations Supervisor The Operations Supervisor leads floor operations with a focus on... ...reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations... ...coordinated communications for the management of events. Attends venue meetings as needed (...Hourly payWork experience placementWork at officeAfternoon shift$45.5k
...Siena Lakes by Erickson Senior Living Join our team as the Operations Associate (OA) position is a minimum one-year individualized program... ...Attend quarterly peer team calls conducted by Senior HR Managers. What you will need Previous work experience, or academic...Temporary workWork experience placementLocal areaImmediate startRelocationFlexible hoursErickson Senior Living
Naples, FL1 day ago- ...Louis Vuitton Part Time Operations Associate At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish... ...experience for our worldly clientele. Reporting to the Store Manager or Operations Manager, you will be instrumental in upholding...Part time
Louis Vuitton
Naples, FL4 days ago - ...Encore Global in Florida is seeking an Operations Supervisor to lead floor operations, supervise... ...a technical team, and support onsite event execution. You will drive customer satisfaction... ...are required as part of the capacity to manage equipment and staff during events. #J-1...
Encore Global
Naples, FL3 days ago - ...shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers,...Local areaRelocationNight shift
Apple
Naples, FL5 days ago $45.5k
...Siena Lakes by Erickson Senior Living Join our team as the Operations Associate (OA) position is a minimum one-year individualized program... .... Attend quarterly peer team calls conducted by Senior HR Managers. What you will need Previous work experience, or...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startRelocationFlexible hoursErickson Living
Naples, FL5 days ago$21 - $29 per hour
...multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of the leaders of the store team,...Full timeFlexible hoursNight shiftEarly shift$65k - $100k
...outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and maintaining... ...organizations and championing companysponsored programs events and sustainability efforts to associates customers and thelocal...Hourly payPermanent employmentWork experience placementLocal areaHome officeFlexible hours$25.96 - $31.73 per hour
...Schedule Full Time Located Remotely? N Position Type Management Pay Range: $25.96 - $31.73 per hour Bonus Eligible: Y... ...Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction...Hourly payFull timeRemote workWorldwideShift workMarriott
Naples, FL3 days ago- ...Global Hospitality is a leading hospitality management company with a portfolio of more than 20... ...focused on exceptional service, operational excellence, and long-term partnerships.At... ..., public spaces and select meetings and event offerings while honoring the timeless beauty...Hourly payWork at office
BENCHMARK
Naples, FL2 days ago - ...accounting degree, we are open to any candidate with an interest in being intimately involved in a small, dynamic family owned and operated business. Visit us at \nCompany Description Do your research and visit our website before you apply. Company Description...Local area
Gulfstream Homes
Naples, FL23 days ago $15 - $18.75 per hour
...Seasonal Operations Associate Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? Well, being a Seasonal Operations...Hourly paySeasonal workWorldwideEarly shift- ...and business accounts. You will perform daily payment transactions, review reports, balance duties, and provide internal support to branches, treasury management, corporate banking, and lending teams, collaborating across departments. #J-18808-Ljbffr WesBanco Bank Inc.Daily paid
- ...a highly motivated, organized, and service-oriented Part Time Operations Associate at our Naples location. With an undeniable passion for... ...experience for our worldly clientele. Reporting to the Store Manager or Operations Manager, you will be instrumental in upholding...Part time
- WesBanco Bank Inc. is seeking a Payments Associate to support processing of payments across ACH, wire and other channels, ensuring timely posting and reliable service for consumer and business accounts. The role requires accurate daily processing, balancing duties, and ...
$22.5 - $31 per hour
...performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures... ...Leads training, coaching, and performance management of pharmacy technicians. Makes decisions... ...site immunization clinics and community events. Builds and sustains relationships with...Hourly payFull timeWork experience placementLocal areaFlexible hoursAfternoon shiftWalgreens Boots Alliance
Naples, FL1 day ago- ...Global Hospitality is a leading hospitality management company with a portfolio of more than 20... ...focused on exceptional service, operational excellence, and long‑term partnerships.... ..., public spaces and select meetings and event offerings while honoring the timeless beauty...Contract workWork at officeWeekend workAfternoon shift
- ...execution, service, and breakdown of all club events, ensuring that every function reflects... ...communicates effectively with staff and management, and remains calm, organized, and... ...hospitality, food & beverage, or private club operations preferred. Previous supervisory or...Flexible hoursNight shift
Vineyards Country Club
Naples, FL6 days ago - ## Merchandising Operations AssociateApplylocations: SF\_0669\_NAPLES FLtime type: Part timeposted on: Posted Todayjob requisition id:... ...leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily...Full timeFlexible hours
- ...Description Job Description Join a growing multi-company organization where you'll play a key role supporting finance, operations, and property management functions. We are seeking a highly organized, detail-oriented professional to coordinate financial,...
A flourishing industry leader in construction
Naples, FL4 days ago $60k - $80k
...Full-Time Operations Supervisor Berman Health Club | Naples, FL $60,000-80,000 Salary | 40 hours/week | In-Person We're Berman Health... ...inefficiencies and implement solutions Are comfortable managing workflows and keeping teams accountable Prefer a behind-the...Full timeBerman Physical Therapy
Naples, FL4 days ago- ...step in your career as the Director of Operations at the YMCA of Collier County down in the... ...equivalent preferred. • Six or more years of management experience, preferably in a YMCA or... ...resources. • Directs the program/event volunteer activities of the branch. •...Contract workWork at officeLocal area
YMCA Lafayette
Naples, FL2 days ago - Overview GULFSHORE PLAYHOUSE SEEKS Assistant Events/Food & Beverage Manager. Gulfshore Playhouse, a mission-driven, professional theatre company... ...Representative Duties: Responsibilities Oversee food and beverage operations coinciding with daytime services, performances, and...Full timeImmediate startFlexible hoursWeekend workAfternoon shift
- ..., Mining across the Americas. Job Description The Branch Manager is the primary point of contact for customers within the assigned... ...other support personnel. This role ensures the service center operates efficiently, meeting response time goals and delivering...Full timeContract workWork experience placementWork at office
GateSource HR
Naples, FL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Event Operations Manager. Be the first to apply!
Related searches