Service Advisor

Employment Type Full-Time (5-day work week with Saturday rotations) Compensation Range $80K-$125K annually Join the Porsche Conshohocken Team - Drive Your Career Forward! Are you passionate about the automotive industry and eager to begin your career with a luxury brand? Porsche Conshohocken is seeking a motivated and customer-focused Service Advisor to support our dynamic service department. This is a fantastic opportunity with one of the most prestigious names in the automotive world. Key Responsibilities Customer Interaction: Greet customers warmly and assist with service requests Listen to customer concerns and help communicate their needs to the service team Communication: Keep customers informed throughout their service experience Provide updates about vehicle issues, repairs, and estimated costs Documentation: Accurately document customer concerns and technician findings Ensure all work orders are clear, complete, and properly filed Help schedule appointments and handle incoming service calls Provide timely updates and follow-up information to customers Shop Organization: Help maintain a clean, organized, and efficient service area Assist with organizing technician workload and shop scheduling Follow-Up: Reach out to customers to ensure satisfaction and address any concerns post-service Technology Use: Utilize dealership service software to manage customer interactions and track vehicle history Adhere to Standards: Uphold brand and dealership standards for customer satisfaction and professionalism Comply with company policies and applicable laws and regulations Qualifications Strong communication and customer service skills CDK experience preferred Eagerness to grow in the automotive industry Ability to multitask in a fast-paced environment Previous customer service or automotive experience is a plus Valid driver’s license required Benefits Health Insurance (Medical, Vision, and dental) Supplemental Insurance Options 401(k) Retirement Plan Training & Career Development Opportunities Work with a Prestigious Luxury Brand Company Culture At Georgica Auto Holdings, we are committed to excellence in automotive retail and service, guided by integrity, accountability, and respect. As a group of dealerships serving our communities, we recognize that our success is built not only on the vehicles we sell or service, but on the trust we earn every day. Our organization brings together experienced professionals across sales, service, finance, parts, and administration, working collaboratively to deliver a seamless and transparent customer experience. We believe that true success is achieved through teamwork; when individuals support one another, share knowledge, and uphold common standards of professionalism. Ethical conduct is the foundation of our business. We hold ourselves to the highest standards of honesty, fairness, and moral responsibility in every interaction - with our customers, colleagues, partners, and the communities we serve. We believe that long-term relationships are built on transparency and respect, and we expect every member of our team to always act with integrity. We are dedicated to fostering a workplace culture grounded in: Collaboration - Working together across departments and locations to achieve shared goals Integrity - Doing what is right, even when no one is watching Accountability - Taking ownership of our responsibilities and outcomes Respect - Valuing our colleagues, customers, and community At Georgica Auto Holdings, we are proud of the reputation we continue to build - one based on trust, professionalism, and principled leadership. We seek individuals who share our commitment to ethical excellence and who are motivated to contribute to a culture where character matters as much as performance. #J-18808-Ljbffr Conshohocken P, LLC dba Porsche Conshohocken