Vice President of Customer Success, Agentforce & Data 360
Confidential
Vice President of Customer Success, Agentforce & Data 360
About the Company
Market-leading provider of CRM solutions & business management software
Industry
Computer Software
Type
Public Company
Founded
1999
Employees
10,001+
Categories
- Analytics
- CRM
- Enterprise Software
- SaaS
- Cloud Computing
- Customer Relationship Management Software(CRM)
- Enterprise Resource Planning Software(ERP)
- Enterprises
- Hardware + Software
- Internet Serv
- Sales and Marketing Productivity
- Software
- Software Development & Design
- Technology
- Information Technology & Services
- Internet
Specialties
- enterprise cloud computing and customer relationship management
Business Classifications
- B2B
- SAAS
- Enterprise
About the Role
The Company is seeking a Vice President of Customer Success to lead the global vision and delivery of proactive, outcomes-driven experiences for its most mission-critical, high-value customers. This executive will be responsible for setting and communicating a bold, data-driven strategy that aligns with customer success and company priorities. The role involves leading a team of Senior Directors and Directors, establishing performance standards, and fostering a culture of customer obsession and continuous transformation. The successful candidate will be adept at operating at a global scale, driving measurable improvements in customer adoption, retention, and expansion, and will be expected to engage with C-suite and board-level audiences with exceptional executive communication skills. Candidates for the Vice President of Customer Success role at the company should have a minimum of 15 years' experience in customer success, account management, or enterprise-facing roles, with at least 10 years in senior management. A proven track record in building and scaling enterprise-grade customer success programs, particularly in the CRM, SaaS, or cloud-based enterprise software space, is essential. The role requires deep familiarity with customer health, adoption, and retention data, and the ability to drive transformational improvements in these areas. The ideal candidate will have a strong background in executive engagement, stakeholder management, and a commitment to building diverse, inclusive, and high-performing global organizations. A degree or equivalent relevant experience is required, and the candidate should be prepared to travel globally as needed.
Hiring Manager Title
SVP, Customer Success
Functions
- Account Management/Optimization
- Data Management/Analytics
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Vice President of Customer Success, Agentforce & Data 360 in Indianapolis, IN vacancy
$99.5k - $214.4k
...where humans with agents drive customer success together. Here, ambition... ...? You're in the right place! Agentforce is the future of AI, and you... ...background and expertise in Data & AI-driven solutions. In this... ...and AI to redefine Customer 360, enabling scalable, high impact...DataSalesforce
Indianapolis, IN4 days ago- ...Vice President of Customer Success About the Company Innovative time tracking software for remote teams Industry Internet Type Privately... ...minded and can contribute to the future of work through data, trust, and empowered leadership. Hiring Manager Title...DataRemote work
- ...Vice President, Data Center Operations About the Company Provider of tailored IT solutions, emphasizing human touch, reliability, and customer success. Industry Information Technology and Services Type Privately Held, Private Equity-backed Founded...Data
- ...Vice President of Development About the Company A highly regarded nonprofit based in Florida... ...a significant period of growth. The successful candidate will be responsible for... ...track record of utilizing fundraising data to inform strategy are also essential....Data
- ...Vice President of Sales About the Company Promising provider of top-notch services... ...lead and drive the sales strategy. The successful candidate will be responsible for developing... ...a strategic thinker, capable of making data-driven decisions, and will have a strong...Data
- ...Vice President of Data About the Company Top-ranking med-health scheme Industry Health, Wellness and Fitness Type Privately... ...on a strategic leadership role within the organization. The successful candidate will be responsible for owning and leading the...Data
- ...Vice President, AI Strategy & Transformation About the Company Leading global biopharmaceutical... ...of life-changing therapies. The successful candidate will be expected to lead... ...transformation, or in enterprise AI strategy, data science leadership, or digital...Data
- ...Vice President of Growth About the Company Thriving retail company specializing... ...role in the organization. The successful candidate will be tasked with owning the full customer lifecycle, from acquisition to... ..., capable of connecting data across various functions to...Data
- ...Vice President, Credit Risk, Data Science, Analytics & Strategy About the Company A fast-growing SMB finance business scaling ML-driven credit... ...lead the next phase of its credit operating system. The successful candidate will be responsible for owning credit policy...Data
- ...Vice President of Operations, Supply Chain & Logistics About the Company... ...achieving P&L results. The successful candidate will be... ...components: people, vision, data, issues, process, and traction... ...exceptional results for its customer base. The VP Ops will also be...Data
- ...Vice President, Real Estate & Workplace Services About the Company A complex organization... ...its diverse real estate portfolio. The successful candidate will be responsible for... ..., and providing senior leadership with data-driven recommendations. Additionally, the...Data
- ...Vice President, Brand Partnerships About the Company Top-tier media & entertainment company... ...at large brands and ad agencies. The successful candidate will be responsible for... ...in sales within the marketing, adtech, data/analytics, and advertising research sectors...Data
- ...Vice President, Technology & Digital Strategy About the Company Mission-driven organization... ...and fosters future growth. The successful candidate will be a strategic technology... ...Information Technology Product Management Data Management/Analytics ConfidentialData
- ...Vice President of Talent Acquisition About the Company Fast-growing, innovative organisation... ...support the organization's growth. The successful candidate will be responsible for... ...strong stakeholder management experience. A data-driven approach and experience in using...Data
- ...Vice President, Creative About the Company Acclaimed apparel brand... ...objectives, and business goals. The successful candidate will be responsible for... ...and production, and using customer insights, market trends, and performance data to inform creative direction. Applicants...Data
- ...Vice President, Provider Revenue Optimization About the Company... ...EHR terminology & clinical data solutions Industry Internet... ...provider product portfolio. The successful candidate will be... ...measurable revenue growth, customer adoption, and long-term business...Data
- ...Vice President, Direct Response About the Company Accomplished organization providing... ...Direct Response to join their team. The successful candidate will be responsible for leading... ...compelling and impactful messaging. A data-driven approach is essential, as is the...Data
- ..., IN Reports to President of Northern Operations... ...Job Summary The Vice President of Engineering... ...planning, execution, and successful delivery of major... ...reliability engineering, and data‑driven continuous... ...executive leadership, customers, suppliers, and external...DataFor contractors
AgilePerformance & Talent LLC
Indianapolis, IN1 day ago - ...Vice President, Commercial Analytics About the Company A rapidly... ...resource adequacy analysis, and customer-facing commercial insights... ...American power markets. The successful candidate will be a player-... ...translating complex quantitative data into commercial insights,...Data
- ...Vice President of Sales About the Company Healthcare technology company specializing in... ...healthcare interoperability and secure data exchange. Industry Information Technology... ...across payers and providers. The successful candidate will be responsible for...Data
- ...Vice President of Commercial Strategies & Initiatives About the Company Dynamic value-... ...InsurTech MedTech Consulting Data & Analytics Medical Care Health... ...the advancement of value-based care. The successful candidate will be responsible for driving...Data
- ...Vice President of Brand Partnerships About the Company Innovative company changing how television advertising... ..., particularly within the adtech, marketing, data/analytics, and advertising research industries. The successful candidate will be responsible for driving...DataRemote work
- ...Vice President, Enterprise Sales, Labor & Trust About the Company Mission-driven provider... ...Finance Technology Big Data Business Intelligence Employee Benefits... ...transforming the U.S. healthcare system. The successful candidate will be responsible for...Data
- ...Vice President, Life & Annuity Risk About the Company Globally recognized... ...long-term solutions customer service skilled... ...Management organization. The successful candidate will be responsible... ...Functions Finance Data Management/Analytics ConfidentialData
- ...Vice President of Support About the Company World-leading provider... ...and expansion of its customer support function. This senior... ...and complex environments. The successful candidate will be a strategic... ...the leadership table, using data to drive change and ensure that...Data
- ...Senior Vice President of LIHTC Asset Management About the Company Financial services company... ...within the syndication department. The successful candidate will be responsible for... ...a proven ability to analyze financial data and market trends to drive decision-making...Data
- ...Senior Vice President, Finance About the Company Branded consumer products company driving... ...its consumer products portfolio. The successful candidate will lead all commercial... ...manufacturing, who can translate financial data into business insights, and is capable...Data
- ...Regional Vice President of Sales About the Company Emerging customizable... ...Categories Cloud Data Services Information Technology... ...revenue growth. The successful candidate will be responsible... ...teams to deliver an exceptional customer experience and will be...Data
- ...Vice President of Perioperative Services About the Company Leading healthcare system delivering... ...within this critical department. The successful candidate will be responsible for the... ...team, be adept at using data to drive performance, and have strong project...Data
- ...Vice President of Operations About the Company Innovative provider of virtual therapeutic... ...'s growth and development. The successful candidate will be responsible for building... ...excellent communication skills, and a data-driven approach to decision-making. The...Data
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Customer Success, Agentforce & Data 360. Be the first to apply!
Related searches
- vice president staffing Indianapolis, IN
- vice president of digital marketing Indianapolis, IN
- vice president logistics Indianapolis, IN
- vice president security Indianapolis, IN
- vp lending Indianapolis, IN
- vp infrastructure Indianapolis, IN
- vp support Indianapolis, IN
- vp safety Indianapolis, IN
- vice president finance Indianapolis, IN
- vice president innovation Indianapolis, IN