Treatment Coordinator

Looking for a Dental Treatment Concierge a high-touch liaison between patients and the clinical team, ensuring a \"5-star\" experience from initial contact through treatment completion, combining front-desk hospitality with treatment coordination, focusing on patient comfort, explaining complex treatment plans, managing schedules, and facilitating financial arrangements. Key Responsibilities: Patient Experience: Greet patients, provide office tours, and ensure a comfortable environment, often acting as a patient advocate. Treatment Coordination: Present treatment plans, explain clinical findings, and guide patients through procedures (e.g., implants and invisalign). Financial & Insurance Management: Discuss cost estimates, insurance coverage, and payment options to secure financing. Scheduling & Follow-up: Manage complex, multi-visit schedules, fill gaps in the schedule, and follow up with patients on pending treatment. Administrative Support: Maintain patient records. Qualifications and Skills: Experience: Generally 5 years in a dental office (front office or assistant). Skills: Exceptional interpersonal skills, strong communication, ability to handle high-end, complex cases, and proficiency in dental software. Demeanor: Warm, professional, and confident in discussing financial investments. #J-18808-Ljbffr