Customer Service Representative (Benefits/401K)
$20 per hourMothership
Customer Service Representative (Benefits/401K)
Phoenix, Arizona, United States
Customer Service Representative (Benefits/401K)
Job Title: Customer Service Representative (Benefits/HR)
Location: Phoenix, AZ
Pay: $20 per hour
Category: Customer Services/HR/Benefits
Position Overview:
Our client, a Global Financial Services company is seeking a detail oriented Customer Service Representative with a focus on HR Benefits and the first point of contact for participants with inquiries about our client's Human Resource Solutions (HRS) products. This role is key to ensuring a seamless and positive service experience for all participants.
Key Responsibilities:
- Serve as the initial point of contact for inbound participant requests and questions regarding HRS products.
- Maintain in-depth knowledge of HRS products and systems to assist both internal and external partners effectively.
- Handle daily participant calls, providing real-time support for questions, technical issues, and product navigation.
- Log and document participant interactions to minimize repeat inquiries and optimize service delivery.
- Offer technical support for participants using automated phone systems and employee websites, including assistance with menu navigation.
- Utilize multiple software platforms (HRIS, Salesforce, Sungard, ORS) to provide accurate and efficient responses to participant needs.
- Prioritize critical or time-sensitive issues for timely resolution while ensuring less urgent matters are addressed appropriately.
- Follow up on unresolved calls to ensure issues are fully resolved, accurate, and compliant with established resolution time frames.
What We Are Looking For:
- Strong customer service and communication skills, with the ability to resolve issues effectively and empathetically.
- Proficiency in using computer software and systems, including HRIS, Salesforce, Sungard, and ORS.
- Ability to multitask and prioritize calls based on urgency and complexity.
- Detail-oriented mindset with a focus on documenting interactions accurately and thoroughly.
- A proactive approach to follow-up and ensuring participant satisfaction.
Join us and become a key player in delivering outstanding service. We look forward to your application!
MothershipVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Benefits/401K) in Phoenix, AZ vacancy
$15 - $16 per hour
Conduent is hiring a Call Center Representative II (Remote) to serve members and applicants regarding pensions and financial benefits. You will be the initial contact, handle inbound... ...background check, and experience in customer service. Training pays $15/hour, then $16/hour...SuggestedRemote jobShift work$26.47 - $43.62 per hour
US Postal Service in the United States is hiring nationwide with no experience required.... ...there is strong job security with full benefits. Starting salary ranges from $26.47 to $... ...selling stamps, handling mail, and assisting customers. #J-18808-Ljbffr US Postal ServiceSuggestedHourly pay$37.44k - $42.2k
..., processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service... ...needed Pay $18.00 - $20.29 per hour Benefits Summary: • Medical/Dental/Vision • 401k plus a company match • ESPP -...SuggestedHourly payFull timeWork at office$37.44k
...Supplier Company of the year! Benefits that drive themselves... ...insurance, disability, 401K, 104 hours of paid time off... ...complimentary gym access, meal prep services, and much more! Employee... ...work as a Chadwell Supply Customer Service Representative! The Customer Service...SuggestedFull timeMonday to FridayShift work$15.15 per hour
...Customer Service Representative Are you passionate about pets and love connecting with people who feel... ...we'd love for you to join our team! Benefits for all team members at Foothills Pet... ...like medical/vision/dental plans and 401k! Pay starts at $15.15/hr. Requirements...SuggestedFull timeWork at officeFlexible hoursShift workWeekend workAfternoon shift- ...Retail Customer Service Representative/Cashier MICRO CENTER is the nation's leading computer and electronic... .... Micro Center Offers Exceptional Benefits: ~ Medical, Dental and Vision... ...Paid Time Off for Regular Associates ~401K Plan with Company Match ~ Esteemed...Full timePart timeWork at officeShift workNight shiftDay shift
$13.94 - $21.48 per hour
...Customer Service Representative The Customer Service Representative is responsible for addressing client... ...working in the Managed Care and Benefit Administration industries. Pay range... ...Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off....Hourly payMinimum wageFull timeLive inLocal areaFlexible hours- ...BCForward is currently looking for Customer Service Representative in Phoenix, AZ 85007 Position Title... ...on what assistance programs may benefit them and then helping them receive that... ...disability, long-term disability, and 401k. About BCforward: Founded in...Temporary workShift work
BCForward
Phoenix, AZa month ago $19 - $20 per hour
We are currently seeking a Customer Service Representative/Call Taker to join our team. This position requires... ...schedule based on business needs Benefits Competitive pay and great work... ...- Medical, Dental, Vision insurance 401K retirement plan with partial company...Summer workWork at officeLocal areaMonday to FridayFlexible hours$16 - $19 per hour
...industry. Join us! We’re currently sniffing out our next Customer Service Representative at Deer Creek Animal Hospital. At Deer Creek Animal... ...each client and patient. Perks & Pay: Full‑Time health benefits, 401k, Discounted Pet Insurance Pay starts at $16.00 - $19.00...Full timeLocal area- ...Description ABOUT THE ROLE As a Customer Success Representative, you'll be part of a... ...consumers by providing product and service assistance and resolving... ...medical, dental and vision benefits starting day 1. Other... ...life insurance, LTD, STD, 401k, EAP, discount programs, tuition...Full timeWork at office
- Customer Service Representative Location: 5850 S 19th Ave, Phoenix, Arizona 85041 Shift Availability: Days... ...- Overnight Job Type: Part time Benefits Medical, Vision, Dental, & Life Insurance... ...Paid Comprehensive Training 401K With a Competitive Company Match Flexible...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftAfternoon shift
- ...Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a... ...grow your career - look no further. Benefits Medical, Vision, Dental, & Life... ...Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible...Weekly payTemporary workPart timeLocal areaWorldwideFlexible hoursShift workNight shiftWeekend workAfternoon shift
- Customer Service Representative - Circle K Store 2709556: 5150 W Lower Buckeye Rd, Phoenix, Arizona 85043.... ...grow your career, look no further. Benefits Medical, Vision, Dental, & Life Insurance... ...Paid Comprehensive Training 401K with a competitive company match Flexible...Weekly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftAfternoon shift
$16 - $29 per hour
...Remote Customer Service Representative This position is remote in Eastern, Central, and Mountain Time... ...connecting people with the care, pharmacy benefits, data and resources they need to feel... ...programs, equity stock purchase and 401k contribution (all benefits are...Remote jobHourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaMonday to FridayShift work$16 - $29 per hour
...Requisition number:** 1062885 **Job category:** Customer Services _This position is National Remote. You'... ...people with the care, pharmacy benefits, data and resources they need to feel... ...recognition programs, equity stock purchase and 401k contribution (all benefits are subject...Hourly payMinimum wageFull timeWork experience placementStart working todayLive inWork at officeLocal areaRemote workMonday to FridayShift workNight shiftWeekend workUnitedHealth Group
Phoenix, AZ4 days ago$150k - $200k
...Inbound Sales Representative Nuvia Dental Implant Center... ...leader in dental implant services, known for our... ...Commission opportunities Benefits Package: Feel... ...long-term disability, 401k with match, paid training... ...productivity benchmarks. Customer-Centric Approach:...Temporary workFor contractorsWork at officeRemote workMonday to FridayFlexible hoursNight shiftDay shift$130.56k - $208.9k
...support for Blue Cross NC’s Pharmacy Benefit Manager (PBM) services, including services provided to the North... ...for continued education ~401k match including an annual company contribution... ..., and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina...Contract workWork at officeLocal areaRemote workFlexible hours2 days per week$45k - $50k
...As an Outbound Sales Representative, you will play a pivotal... ...potential clients and customers. Your primary... ...leads, introduce our services, and guide them through... ...pounds at times. Company Benefits & Perks Health Benefits... ...Retirement Savings: 401K Parental leave: Inclusive...Full timeWork at office- ...Responsibilities Assist clients and employees with benefits enrollment and account setup Explain... ...Answer questions and provide ongoing customer support Build strong professional... ...helping people and providing great customer service -Has strong communication skills (we’ll...Remote jobFull time
McQuade Organization
Phoenix, AZ3 days ago - ...class marketing solutions across a range of services including integrated paid, owned, and... ...eligible to participate in the standard benefits offered to full-time employees of Allied... ...disability and life insurance as well as 401k and PTO). We also offer 10 company paid holidays...Full timeTemporary workInternshipWork at officeLocal areaRemote workNight shiftAfternoon shift2 days per week
Allied Global Marketing
Phoenix, AZ4 days ago $42.4k - $47.4k
...Account Representative (Hybrid) As an Account Representative... .... Compensation & Benefits * Medical, dental,... ...disability insurance, 401k and a deferred compensation... ...relationships with customers in a designated... ...ability when supporting and servicing them in the field....Kimball Midwest
Phoenix, AZ1 day ago$50k - $90k
...looking for an Account Associate to manage customer accounts, assist with inquiries, and... ...skills, with a focus on excellent customer service. This position offers a competitive... ...$50,000 - $90,000 per year and various benefits including performance bonuses and 401(k)...Local area$50k - $90k
...Responsive recruiter Benefits Hiring bonus 401(k) matching... ...a monthly bonus plan, 401k, PTO, vision and... ...will build and develop customer relationships within the... ...valuable customer service along with high quality... ...sales or inside sales representative, retail sales associate...For contractorsWork at officeFlexible hoursState Farm Agent
Phoenix, AZ1 day ago$40k - $75k
...Agent Are you outgoing and customer-focused? Do you enjoy working... ...Farm insurance and financial service products. Responsibilities... ...receive... ~ Health benefits ~ Paid time off (vacation and... ...Salary plus commission/bonus ~401K Matching ~ Growth potential...For contractorsWork at officeRelocation packageBrian Stevens - State Farm Agent
Phoenix, AZ4 days ago- ...and vendor coordination in a fast-paced environment. The position emphasizes organization, teamwork, and reliable attendance, with benefits including medical insurance, a 401(k) plan, PTO, and growth opportunities within a growing company. Monday-Friday schedule with...Work at officeMonday to Friday
- ...Customer Service Representative MJM Innovations, a Transit Technologies company, a leading transit technology... ...professional development. Our Benefits: ~ Medical, dental, & Vision... ...& additional supplemental options ~401K plan ~ Employee Assistance Program...Local areaWeekend work
$17.9 - $31.03 per hour
...Customer Service Representative Property Management Invitation Homes is a team of more than 1,700 associates... ...standard and floating holidays ~401k with matching company contributions... ...employment laws. Compensation and Benefits To attract and retain top talent,...Temporary workCasual workLocal area$55k - $70k
...seeking an HR Coordinator to support a Construction Contractor servicing the Greater Phoenix Area. You will coordinate job postings,... ...in ATS and HRIS systems. A competitive salary of $55k-70k is offered, including health benefits and 401k. #J-18808-Ljbffr RealREPPFor contractors- ...Spanish Department is to provide superb customer service to our policyholders and agents, build... ...written) in both English and Spanish Benefits: ~ Up to $3,000 incentive for joining... ...and Short-term disability insurance ~401K with generous company match plus profit...Temporary workWork at officeWork from homeHome office
Londen Insurance Group
Phoenix, AZa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Benefits/401K). Be the first to apply!
Related searches
- hospital customer service representative Phoenix, AZ
- remote customer service advisor Phoenix, AZ
- customer experience agent Phoenix, AZ
- senior customer service representative Phoenix, AZ
- service person Phoenix, AZ
- customer account representative Phoenix, AZ
- financial customer service representative Phoenix, AZ
- customer service representative insurance Phoenix, AZ
- customer experience associate Phoenix, AZ
- bilingual customer support specialist Phoenix, AZ