Receptionist / Operator

Job Description

Job Description

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 4 years in a row!

We currently have an opportunity available for a Receptionist. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard.

Receptionist

The Receptionist will hospitably greet all clients and operate the switchboard to relay incoming, outgoing and interoffice calls.

Job Responsibilities

• Understands and follows the receptionist process
• Performs clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail
• Receives visitors, obtains name and nature of business
• Updates telephone directory
• Directs clients to lounge, and refers clients to appropriate personal for vehicle status updates
• Diffuses client concerns and directs to the appropriate member for assistance
• Monitors demo car keys and logs demo car reports as appropriate
• Attends department meetings

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits:

• Medical/Dental
• 401(k)
• Drug Free work environment
• E.O.E

Company Overview

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.

The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.

Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.

Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.