Front Desk Receptionist

Join a team dedicated to transforming the behavioral health experience in medical and rehabilitation settings. Strive Rehabilitation Partners and Stuart J. Nathan Ph.D. and Associates are seeking a warm, detail-oriented Front Desk Receptionist to support our clinical operations and provide an exceptional first impression to our patients and their families. Position Overview As the first point of contact, the Front Desk Receptionist plays a vital role in ensuring smooth daily operations and creating a welcoming, professional environment. This position supports both patients and staff by managing front office responsibilities with empathy, accuracy, and efficiency. Key Responsibilities Greet patients and visitors with warmth and professionalism Answer incoming calls and manage appointment scheduling Collect and process patient copays and outstanding balances Verify insurance information and assist with billing-related tasks Maintain accurate electronic health records (EHR), including scanning and chart management Ensure compliance with HIPAA regulations and confidentiality standards Provide general administrative support to both front and back office teams Qualifications Minimum of 3 years of front office experience (psychology or medical setting preferred) Working knowledge of HIPAA guidelines and privacy standards Proficiency with Microsoft Office (Word, Excel) and general computer literacy Excellent communication skills—both verbal and written Ability to multitask, stay organized, and remain calm in a fast-paced environment Friendly, dependable, and team-oriented attitude Bilingual in Spanish and English strongly preferred Position Details Job Type: Full-Time Work Environment: In-person position at our Houston, Texas home office Compensation: $16-$20/hour, based on experience #J-18808-Ljbffr