Bilingual Healthcare Call Center Coordinator

divh2Healthcare Call Center Professional/h2pThe Healthcare Call Center professional assesses and evaluates members needs and requirements primarily in a high intensive call centre environment./ph3Responsibilities:/h3ulliEmploys a variety of case management strategies, approaches and techniques to manage a members case./liliIdentifies through a screening process for potential eligibility for state and federal benefits./li/ulh3Qualifications:/h3ulliCall Center environment experience and/or inbound and outbound phone calls experience, such as a Queue/liliDemonstrated ability to manage and prioritize back to back calls and follow-up on member cases as needed. Average call volume is 60+ calls daily/li/ul/div