Team Lead - Front Desk
$16.5 per hourTNT Strong Fitness Center
Job Description
Job Description
Team Lead - Front Desk
Location: Prince Frederick, MD
Hours: Minimum 30 Hours Per Week Required
Pay: Hourly Pay + Commission + Performance Bonuses
Join the Leadership Team at TNT Strong
TNT Strong is Southern Maryland’s premier fitness facility, offering 24/7 gym access, personal training, semi-private coaching, large group training, nutrition coaching, recovery services, and a high-energy community focused on helping people transform their lives.
We are looking for a highly motivated, organized, energetic, and leadership-driven individual to step into our Front Desk Team Lead position.
This is NOT simply a front desk coverage role.
This is a leadership position responsible for helping drive:
- Member experience
- Front desk systems
- Sales flow
- Team accountability
- Facility presentation
- Front-end operations
- Communication and execution standards
If you thrive in fast-paced environments, love fitness culture, enjoy leading people, and take pride in creating exceptional experiences, this could be an incredible growth opportunity.
Position Overview
The Front Desk Team Lead acts as the operational leader of the front desk department while working closely with ownership and management to ensure systems, standards, and member experience are consistently executed at a high level.
You should think of the front-end experience as your responsibility and take ownership over improving the department every week.
This role requires:
- Leadership
- Professionalism
- Accountability
- Strong communication
- Attention to detail
- Positive energy
- Ownership mentality
- Ability to multitask under pressure
Schedule & Requirements
- Minimum 30 hours per week required
- Minimum 5 front desk shifts weekly
- Leadership/admin hours required weekly
- Some evenings and Saturdays required
- Must be dependable, organized, and responsive
Compensation Structure
Hourly Pay
- Front Desk Hours: Starting at $16.50/hour
- Leadership/Admin Hours: Starting at $17.50/hour
Commission Opportunities
- Commission Opportunities Available for Memberships and Programs Sold
Leadership Bonus Opportunities
- Monthly performance bonuses up to $350/month
- Quarterly leadership bonuses up to $250/quarter
Strong performance, ownership, and leadership create opportunities for compensation growth and future advancement within TNT Strong.
Responsibilities
Leadership & Team Development
- Lead and support Front Desk Associates
- Assist with onboarding and training
- Help maintain accountability and standards
- Assist with front desk meetings and evaluations
- Communicate effectively with management
Member Experience & Sales
- Manage leads and appointment flow inside GLM
- Confirm appointments and follow-ups
- Conduct cancellation appointments
- Support membership sales and retention
- Help improve show rates and conversions
Operations & Organization
- Maintain front desk cleanliness and organization
- Ensure systems and checklists are completed
- Handle inventory and supply ordering
- Manage overdue account follow-up
- Assist with reporting and operational tasks
Marketing & Community
- Assist with social media coordination
- Create member spotlight opportunities
- Help with promotions and outreach campaigns
- Support community engagement initiative
What We’re Looking For
The ideal candidate:
- Has leadership qualities
- Is highly organized
- Has excellent communication skills
- Is proactive and solution-oriented
- Can handle pressure and multitask
- Has strong customer service skills
- Loves fitness and community culture
- Wants long-term growth opportunities
Fitness industry experience is preferred but not required. Leadership, professionalism, and work ethic matter most.
Why TNT Strong?
At TNT Strong, we are building more than a gym.
We are building a team and culture focused on:
- Growth
- Leadership
- Accountability
- Community
- High standards
- Long-term impact
This role offers the opportunity to grow inside a rapidly evolving fitness company with leadership opportunities available for the right individual.
How to Apply
To apply, please send your:
- Your resume
- A short paragraph about why you believe you would be a great fit for this role to: View email address on us.fitly.work with a Subject Line: Front Desk Lead Application – [Your Name]
OR
thru our BambooHR link:
Vacancy posted 14 days ago
Similar jobs that could be interesting for youBased on the Team Lead - Front Desk in Prince Frederick, MD vacancy
$300 per month
...of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Therapy Front Desk Lead is responsible for ensuring smooth and efficient operations of all therapy front desks including providing excellent customer service...SuggestedWork at officeImmediate start$17 - $20 per hour
...issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...SuggestedHourly payWork experience placementSeasonal workLocal areaShift workWalgreens
Prince Frederick, MD3 days ago- ...help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food... ...place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a...SuggestedShift work
$19.95 - $21.95 per hour
A leading automotive parts retailer in Maryland is seeking a Commercial Parts Pro to drive sales and manage customer relationships. The... ...automotive knowledge and proven sales abilities, while also supervising team members to meet business objectives. This full-time role offers...SuggestedHourly payFull time$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Barstow. These... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...SuggestedShift workNight shiftWeekend workAirport Security Careers
Barstow, MDmore than 2 months ago- ...emphasizes operations, leasing, and regulatory compliance to ensure high occupancy and resident satisfaction. The Community Manager will lead onsite staff, manage budgets, and coordinate with Compliance specialists to meet LIHTC, HUD, HOME, and Section 8 requirements while...
$19 - $28 per hour
Weis Markets in Prince Frederick, Maryland is seeking a Meat Department Supervisor to lead associates and ensure high standards of customer service and inventory management. The role requires strong leadership and experience in a retail environment, ideally with a focus...Hourly pay- Panda Restaurant Group, Inc. is seeking a Shift Lead to support management in a fast-paced Panda restaurant. You will help create a vibrant... ..., gain hands-on experience in store operations, and lead the team during shifts. Responsibilities include cooking and preparing Panda...Shift work
- ...seeking a Branch Manager in Prince Frederick, Maryland, who will lead and manage all aspects of the branch. This role involves creating... ...skills and relevant banking experience to foster a high-performing team. Responsibilities include motivating team members, building...
- CalvertHealth is seeking a Laboratory supervisor to lead a section and provide coverage for the Lab Manager. You will produce accurate results in hematology, serology, chemistry, blood bank, coagulation, urinalysis, microbiology and other areas as designated. The role...
- Calvert County Public Schools is seeking an Energy and Environmental Specialist in Prince Frederick, Maryland. The role leads development and implementation of the district's energy conservation plan, driving efficiency, cost controls, and environmental sustainability across...
- ...with Chick-fil-A, Prince Frederick. At Chick-fil-A, we are always looking for Leaders who have a passion for developing others. A Team Leader is a crucial part of our business, a face of the restaurant during their shift and is responsible for ensuring each guest that...All shiftsFlexible hoursShift work
$22 per hour
...the restaurant by building sales, hitting goals, as well as driving restaurant profitability. Provides daily working supervision of team members during opening and closing shifts to ensure Company standards are maintained and continually improved Models professional behavior...Hourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Prince Frederick, MD3 days ago- Job Title JOB DESCRIPTION DETAILS Job Summary: Assumes responsibility for first-line supervision of a section within the laboratory: Chemistry / Special Chemistry Hematology / Serology / Coagulation / Urinalysis Covers for Lab Manager Produce accurate results in ...
- ...seeking a Major Gifts & Community Engagement Officer to enhance relationships with individual and corporate donors. This role involves leading donor cultivation efforts and supporting the organization’s mission focused on individuals with intellectual disabilities. The...Remote work
- ...management and operation of the clinic. Key responsibilities include ensuring regulatory compliance, developing growth processes, and leading staff development. The ideal candidate will possess a current RN license, leadership experience, and strong organizational skills....Full time
- Young World Physical Education is seeking a Head Wrestling Coach for Calvert High School in Prince Frederick, Maryland. This role focuses on instilling positive values in student athletes and developing their skills through a comprehensive training program. Candidates should...
- CalvertHealth in Maryland seeks a Cancer Program Coordinator to support clinical and administrative oncology teams, working with the Director of Oncology Services to develop, organize, implement and monitor accreditation activities and Duke Cancer Network affiliation. The...
- Calvert County Government seeks a Land Management Division Chief to lead regulatory planning across floodplain, critical area, forest... ...experience, and AICP and CFM certifications. You will supervise a team of planners, coordinate with state and federal agencies, and manage...
$65k - $85k
..., compliance, leasing, and physical performance of an affordable housing community. This position provides leadership to the onsite team while ensuring the property operates efficiently, remains fully compliant with all affordable housing regulations, and delivers exceptional...Full timeContract workInterim roleWork at officeLocal area- Allan Myers Inc. is seeking an experienced Project Manager in Prince Frederick, MD. This position involves planning and coordinating heavy civil construction projects, ensuring they are completed safely and within budget. Candidates should have at least 5 years of construction...Work at office
- The Arc Southern Chesapeake in Maryland seeks a Program Manager to oversee administrative functions across the Tri-County area, supporting individuals with disabilities and coordinating staff and services. Travel across sites and participation in Person Center Planning ...Weekend work
- Panda Restaurant Group is seeking a Store Manager to lead a Panda Express location. You will hire, coach and direct associates to achieve financial targets and deliver exceptional guest experiences. We provide 8+ weeks of leadership training and a supportive Panda community...RelocationFlexible hours
- Panda Restaurant Group, Inc. is seeking a Shift Lead to support management in creating a fast-paced, guest-focused environment. You will help manage store operations, lead the team during shifts, and assist in cooking Panda favorites while ensuring quality and speed. You...Shift work
- Calvert County Government seeks a seasoned County Attorney to lead the Office of the County Attorney and serve as the chief legal advisor to County leadership. The role guides municipal, legislative, and civil matters shaping the County’s long-term success. You will supervise...Work at office
- ...certifications are a plus! It is imperative that the Maintenance Technician be able to work independently and also as a member of a team. This position is responsible for all technical matters related to general apartment maintenance. In addition to technical maintenance...Hourly payFor contractorsWeekend work
Habitat America
Prince Frederick, MD1 day ago - ...The position requires strong communication, leadership, and judgment, with responsibilities spanning practice planning, skill development, and team management under the supervision of the principal and activities director. #J-18808-Ljbffr Young World Physical Education
- ...of Maryland-specific title requirements. The suitable candidate will navigate high-volume transactions confidently, communicate effectively with clients, and support team growth. Competitive benefits are included in this full-time position. #J-18808-Ljbffr Eagle TitleFull time
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in North Beach.... ...growth opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...Shift workNight shiftWeekend workAirport Security Careers
North Beach, MDmore than 2 months ago- ...Frederick Branch seeks a Branch Banking Supervisor (Head Teller) to lead daily operations, ensure service excellence, and supervise... ..., customer accounts, audits, and regulatory compliance, coaching team members to achieve performance goals and foster growth within the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Lead - Front Desk. Be the first to apply!
Related searches
- compliance team leader Prince Frederick, MD
- team lead data science Prince Frederick, MD
- team supervisor Prince Frederick, MD
- team leader mental health Prince Frederick, MD
- quality control team lead Prince Frederick, MD
- leader Prince Frederick, MD
- team leader production Prince Frederick, MD
- quality assurance team leader Prince Frederick, MD
- team leader Prince Frederick, MD
- merchandise team leader Prince Frederick, MD