Jira Developer

Start Date: Immediate

JHNA, CTSi, and EXPANSIA have come together to form a Defense Technology platform named Aether Aerospace focused on delivering high-impact technologies, technology-enabled services and advanced manufacturing solutions to the U.S. Department of Defense and related national security customers. Backed by Falfurrias Management Partners, the platform brings together deep domain expertise across Army, Navy, and Air Force and Space Force programs, digital engineering, systems integration, and specialized manufacturing capabilities.

The combined organization operates as a multi-entity aerospace and defense technology and tech-enabled services and manufacturing enterprise positioned for scalable growth, operational excellence, and long-term value creation.

OVERVIEW

Full-time/Permanent Employee
Location: Hybrid -Preferred Hanscom AFB, MA or Montgomery, AL

As a Jira Developer / Administrator, you will be responsible for administering, maintaining, and enhancing self-hosted Jira and Confluence environments supporting the Cloud One program. You will configure workflows, automation, permissions, dashboards, plugins, and reporting solutions while ensuring system reliability, security, governance, and alignment with Agile and SAFe processes.

You will also support Atlassian upgrades, migrations, integrations, backups, re-indexing, patching, and environment consolidations. In this role, you will work closely with technical teams, program leadership, and government stakeholders to improve processes, troubleshoot issues, and deliver scalable Jira and Confluence solutions across a large enterprise environment.

RESPONSIBILITIES

• Administer and maintain self-hosted Jira and Confluence environments.
• Configure workflows, screens, fields, permissions, dashboards, filters, and JQL queries.
• Develop automation using Jira Automation and ScriptRunner.
• Manage users, groups, roles, permissions, and security controls.
• Perform backups, re-indexing, patching, upgrades, and plugin administration.
• Test Atlassian application and plugin upgrades for compatibility and stability.
• Support Jira and Confluence migrations, integrations, and environment consolidations.
• Conduct system and security audits and implement governance controls.
• Develop dashboards and reporting solutions for program and leadership stakeholders.
• Integrate Atlassian tools with AWS-hosted environments and enterprise systems.
• Develop SOPs, workflow diagrams, system documentation, CONOPS, and user guides.
• Provide training and technical support to users and program stakeholders.
• Partner with Agile teams to improve processes and align Jira configurations with Agile and SAFe practices.
• Support Jira-based analytics, performance tracking, incident management, and operational reporting.
• Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions
• Ensure 100% of planned hours are worked and recorded
• Identify and forward to your leadership any opportunities that could lead to growth within your work area
• Participate in growth efforts as requested
• Ensure all contractual deliverables are met/exceeded to the customer's satisfaction
• Complete personal PDP and attend Staff Meeting and Storytime (with camera on)
• Within your program, build productive and positive professional relationships with clients
• Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements
• Perform other related duties as assigned

KEY QUALIFICATIONS

Clearance: Active Secret Clearance

Education and Experience: Bachelor’s degree with 4+ years of relevant experience. Additional experience may be considered in lieu of a degree. 3+ years of hands-on Jira and Confluence administration experience in an enterprise environment.

• Experience administering self-hosted Jira and Confluence environments.
• Experience with Jira workflow design, automation, permissions, and plugin administration.
• Experience with Jira Automation, ScriptRunner, and JQL.
• Experience creating custom dashboards, filters, and reporting solutions.
• Experience performing backups, audits, re-indexing, patching, and upgrades.
• Experience with Atlassian installations, migrations, upgrades, or environment consolidations.
• Experience integrating or supporting Atlassian environments hosted in AWS.
• Experience supporting Agile or SAFe delivery environments.
• Strong troubleshooting, analytical, documentation, and stakeholder communication skills.
• DoD 8570 / 8140 IAT Level II certification
• At least one cloud certification

PREFERRED ADDITIONAL QUALIFICATIONS

• Advanced JQL experience
• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices
• Experience monitoring Atlassian infrastructure hosted on AWS
• Experience developing documentation, training content, and architecture diagrams for enterprise users
• Experience with Active Directory administration

Aether Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.