Payroll & Benefits Coordinator

Chapter Administration Full Time Professional Staff Cleveland, Cleveland, OH, US

Salary Range: $52,000.00 To $52,000.00 Annually

PAYROLL & BENEFITS COORDINATOR

Do you have a passion for helping others? This could be the role for you!

The Payroll & Benefits Coordinator who reports to the Human Resources Director is responsible for the administration and coordination of payroll processing, employee benefit enrollment, HR systems maintenance, employee recognition programs, employee events, and general human resources operations. This position serves as a key resource for employees by providing payroll and benefits support, maintaining accurate and confidential HR records, assisting the Human Resources Director with training and development initiatives, and ensuring the efficient administration of HR processes and systems. The Payroll & Benefits Coordinator promotes positive employee experience through exceptional customer service, effective communication, and support of employee engagement and recognition programs while ensuring compliance with organizational policies and procedures.

In the spirit of teamwork, this individual interacts in collaboration with Ronald McDonald House Northeast Ohio staff and volunteers to provide support and assistance in the fulfillment of their goals and objectives.

JOB RESPONSIBILITIES

• Ensures that all activities and responsibilities are conducted in a manner consistent with the Mission, Vision, and Core Values of the organization.
• Fo sters a values-driven work environment by serving as a culture ambassador, modeling organizational values, and maintaining a results-oriented approach.
• Supports the Human Resources Director through delegated responsibilities, special projects, and ongoing departmental initiatives.
• Performs all aspects of biweekly payroll processing through ADP, including maintaining payroll records, resolving employee inquiries, coordinating year-end payroll activities, and managing Safe Harbor and discretionary retirement plan contributions.
• Coordinates employee benefits administration, including enrollments, changes, qualifying life events, terminations, vendor coordination, employee communications, open enrollment, and issue resolution.
• Provides employee support and training related to payroll, benefits, HR systems, and organizational processes.
• Maintain employee records, including vacation tracking, service anniversaries, background checks, onboarding documentation, and workforce data.
• Assists with employee engagement initiatives, including staff events, recognition programs, and training programs.
• Processes HR invoices, maintains departmental documentation, and prepares reports, headcount data, board reports, and workforce metrics as requested.
• Manages company equipment assignments and records, including employee acknowledgments, inventory tracking, and ADP documentation.
• Serves as the liaison with technology providers to coordinate employee email accounts, distribution groups, equipment orders, and technology support needs.
• Member of the AI Committee and assists with the review, development, and maintenance of organizational AI policies and practices.
• Provide administrative support to the Human Resources Director.
• Establishes priorities, manages workload effectively, and ensures timely completion of responsibilities while representing RMH Northeast Ohio in a professional, positive, and service-oriented manner.
• Performs other duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

None

EDUCATIONAL REQUIREMENTS & WORK EXPERIENCE

• Associate's or Bachelor’s Degree in Human Resources, Business Administration, Accounting, or related field preferred. Minimum of 2 years of payroll, benefits administration, human resources, or related experience.
• Experience with ADP Workforce Now or similar HRIS/payroll systems preferred.
• Demonstrated understanding/knowledge of the fundamental aspects of human resources and payroll is preferred.
• Working knowledge of Federal and State employment laws is preferred.

OTHER QUALIFICATIONS

• Strong computer skills including Microsoft Office suite products (Word, Excel, PowerPoint, Teams, & Outlook). Able to learn and use new software programs with ease.
• Mission and values-focused
• Strong understanding of payroll processing and employee benefits administration.
• Proficiency with ADP or similar HRIS platforms.
• Ability to maintain confidentiality and manage sensitive employee information.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills to manage multiple projects, meet frequent deadlines, and work independently.
• Motivated to keep up with self-development, learning, and growth.
• Must possess reliable means of transportation for frequent travel around Northeast Ohio.
• Must have a valid driver’s license.

WORKING CONDITIONS AND PHYSICAL EFFORT

• Regularly required to use vision, speech, and hearing to review electronic content on a computer monitor, to prepare documents or reports, or to engage with others in the course of daily work or at meetings and other organizational events.
• Regularly sits at a desk to perform work, view content on computer monitors, and utilizes hands to handle documents and enter data using a computer keyboard and mouse.
• Occasionally uses hands and arms to handle items or to reach above or below.
• Occasionally required to lift and carry up to ten pounds.

This position is hybrid working - - three remote days and two in-office with base located at the Cleveland Ronald McDonald House, 10415 Euclid Avenue, Cleveland, OH 44106.

We provide the following benefits as part of our compensation package - -

• Medical, prescription, dental and vision coverage.
• 401k Plan with matching
• Life Insurance, Short- & Long-Term Disability coverage paid by RMH NEO
• Vacation, Sick Days and Holidays
• Free on-site parking

Ronald McDonald House Northeast Ohio, Inc. is committed to continually striving to create an inclusive environment characterized by mutual trust and respect. Ronald McDonald House Northeast Ohio recognizes and values the diverse and unique talents and contributions of all individuals. We are an Equal Opportunity Employer. Discrimination and harassment of any kind is not tolerated in our organization. All our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other applicable legally protected characteristics.

All employees of Ronald McDonald House Northeast Ohio are expected to exemplify our Mission, Vision, and Core Values while performing their work functions:

MISSION: To provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

VISION: A world where every family has what they need to ensure the best health outcomes for their children .