Portfolio Community Association Manager

Overview As a Community Association Manager, you’ll be responsible for leading our on-site operation. You will manage working relationships with all departments across the property to ensure company objectives are met. Our Community Association Managers partner with Regional Directors and the Board of Directors to implement projects, overcome challenges, and provide quality service to our customers. Responsibilities Provide management and leadership to the assigned property and book of business. Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel. Act as liaison to ensure quality service is delivered, that Board expectations are met, and assist in prompt response and resolution to questions or problems. Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met. Initiate contact with new residents. Conduct site inspections regularly, identify deficiencies, and provide recommendations and action plans to improve the property. Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. Create, maintain, and upload a wide variety of information in our portal including, but not limited to, work orders, signed meeting minutes, and Monthly Management Report. Interview, select, recommend, hire, train, and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems. Skills & Qualifications 3+ years of experience in property operations, hospitality, or construction. Bachelor’s degree in business or related field. Must be certified and licensed by the State of Florida for Community Association Management (CAM). Critical thinking, problem solving, judgment, and decision-making abilities. Proficiency in computer programs like Microsoft Office, Outlook, and Windows. Excellent organization, motivation, leadership, management, and interpersonal skills. Ability to work with sensitive and confidential information. Knowledge and ability to apply Florida Statutes and community documents. Developer experience and exposure preferred. Physical Requirements Ability to lift up to 50 lbs following appropriate safety procedures. Must be able to stand, sit, walk, and occasionally climb. Ability to respond to emergencies in a timely manner. Ability to work in different environmental conditions (wind, heat, cold, rain, etc.). Supervisory Yes Schedule Monday – Friday, 8:00 am – 5:00 pm What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits including multiple medical plans, dental, and vision. You will also be eligible for paid time off, holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions. Compensation $75,000–$85,000 annually Disclaimer The information in this description indicates the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company reserves the right to assign or reassign schedules, duties, and responsibilities at any time. Automated Employment Decision Tool (AEDT) We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT helps objectively evaluate candidate qualifications based on job-related characteristics. Job Qualifications and AEDT Details The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements, as determined by the needs of each role within our company. Accommodations Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through View email address on click.appcast.io. AEDT - NYC Local Law 144 Candidates residing in New York City and subject to NYC Local Law 144 may request information about the AEDT, including data collected, data sources, and data retention policies. To submit a request, please contact View email address on click.appcast.io. We will respond in accordance with Local Law 144 within 30 days. #J-18808-Ljbffr