Full-Time Floating Leasing Consultant

Floating Leasing Consultant

Join our team as a Floating Leasing Consultant! Were seeking an enthusiastic, professional, result-driven individual passionate about exceptional customer service. Use your sales skills and can-do attitude to guide prospective tenants from first inquiry to move-in, creating a remarkable experience for current and future residents.

Job Title: Floating Leasing Consultant - Tuesday through Friday, 8:30 to 5 - Saturday, 10 to 4

Location: Communities throughout Cincinnati, Dayton, and Northern Kentucky

Compensation: $18 to $23 per hour, plus commissions, mileage reimbursement, and a $50 monthly cell phone stipend.

Key Responsibilities:

• Tenant Relations: Provide excellent service to prospective and current residents by phone, email, and in person. Answer inquiries, resolve concerns, and build positive relationships to support satisfaction and retention. Follow Fair Housing laws and company policies when qualifying, screening, and accepting applicants.
• Sales and Marketing: Tour prospective tenants, highlighting unit features and community amenities. Market vacancies through advertising, social media, and online listings to meet occupancy goals.
• Administrative Duties: Process applications, credit and background checks, and reference verification in compliance with Fair Housing laws. Prepare lease agreements and paperwork accurately and promptly; maintain organized records; and collect rent, application fees, and security deposits.
• Property Operations: Coordinate move-in and move-out inspections. Submit and track maintenance requests through resolution. Inspect common areas and vacant units to keep them clean, maintained, and "market-ready".
• Experience: Retail, leasing, property management, or sales-focused customer service experience preferred.
• Skills: Strong communication, interpersonal, organizational, and multitasking skills; proficiency with basic computer programs, including Microsoft Office; strong work ethic and ability to work independently.

A valid driver's license and reliable transportation are required. As a condition of employment, satisfactory background and MVR checks are required.

Full-time employees receive competitive pay and comprehensive medical, dental, and vision coverage, plus:

• Generous PTO, MyTime, floating holidays, paid holidays, Volunteer Time Off, and more
• $40,000 company-paid life insurance, with optional supplemental coverage
• Company-paid short- and long-term disability
• 401(k) with company match
• Employee housing discounts
• $50 monthly cell phone reimbursement
• $50 birthday benefit
• $450 annual health and wellness reimbursement
• Continuing education tuition assistance
• Mileage reimbursement for same-day travel between locations
• Pet insurance and Employee Assistance Program (EAP)
• Career growth, professional development, and company-sponsored events

EEO Statement: Rookwood Properties is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. The company's policy is to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion are key drivers of our company's success.