Guest Experience Officer
$16 per hourCragun's Resort
Job Type
Full-time, Part-time, Temporary
- Secure premises and personnel by actively patrolling the property, monitoring surveillance, and inspecting buildings and access points.
- Primarily operate shuttles for golfers, groups, and special events, ensuring a seamless experience.
- Greet visitors warmly and assist them with their needs.
- Prevent losses and harm by reporting irregularities and educating guests on policies.
- Control traffic and direct drivers to ensure safety.
- Complete detailed reports by documenting observations and interviewing witnesses.
- Uphold our organization's reputation by adhering to all legal requirements.
- Answer phone calls outside of business hours to assist guests during off-peak times.
- Monitor all cabins and buildings to ensure guest safety. - Handle situations with professionalism and a friendly approach.
- Support other 'Guest Experience' departments as needed, including the front desk, marina, housekeeping, and conference services.
- Successful candidates must pass a background check prior to employment.
- A valid driver's license with a clean record is essential.
- Excellent verbal communication skills are required.
- Must be organized, personable, and passionate about customer service.
- Previous customer service experience is preferred.
- Applicants must be at least 18 years old.
- Flexibility to work varied shifts (7am-3pm, 3pm-11pm, & 11pm-7am) is required.
- Both full-time and part-time opportunities available, with a comprehensive benefits package for full-time employees.
- Competitive pay starts at $16+/hr based on experience.
$16-22 hourly
Vacancy posted 5 days ago
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