E-Notary Specialist

This position is an in-office role located at the Austin office: 9300 United Dr #180, Austin, TX 78758. About Us The Savings Group (AUTOPAY, RateGenius, and Tresl) is an innovative FinTech company powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. We enable smart decisions on the journey to financial success. Why Work With Us We come from diverse backgrounds to create a better way to do car loans. Our casual work environment, positive culture, and commitment to developing talent help our employees become successful leaders. Our core values of Integrity, Grit, and Optimism foster a collaborative team mindset and a better place to work. Summary The E‑Notary Agent specializes in DMV document notarization of auto loans, playing a critical role in facilitating secure, remote execution and submission of documents. This role also collects borrower documents needed to complete the loan process, ensuring compliance with state DMV regulations, state notary regulations, and lender requirements while maintaining excellent customer service and data integrity. Essential Job Functions And Responsibilities Understand and demonstrate The Savings Group’s Mission, Vision, and Values. Coordinate the remote signing of DMV‑related documents using Long Pen technology with our customers. Verify the accuracy and completeness of signed documents before submission to the Titles QA team. Complete all notary signing requirements on documents, including documentation in the notary journal. Troubleshoot issues related to document execution or DMV submission requirements. Review customer accounts to identify any outstanding items needed to complete the loan process and request them from the customer. Work with the sales team by reaching out to customers to gather missing items to complete the loan process. Provide excellent service while working with customers to help complete their loan. Ensure all processes adhere to legal, regulatory, and privacy standards. Knowledge, Skills, And Abilities Education: High school diploma or equivalent required. Document Management & Verification – Experience in document processing, auto finance, or DMV operations preferred. Knowledge of DMV Processes – Familiarity with state‑specific DMV requirements for vehicle titling and registration preferred. Electronic Signature Platforms – Proficiency in using Long Pen or similar remote signing technologies preferred. Communication & Coordination – Effective communication with internal teams, clients, and government agencies. Strong attention to detail and organizational skills. Time Management – Ability to manage multiple tasks and deadlines in a fast‑paced environment. Problem Solving – Skilled in identifying and resolving document‑related issues quickly and accurately. Compliance Awareness – Understanding of legal and regulatory standards related to auto loans, notary requirements, and document handling. Customer Service – Excellent communication and customer service abilities. Familiarity with Microsoft Teams. Already a notary is a benefit but not required. A notary license will be obtained upon hire. Benefits Paid time off and paid holidays. 401K Savings Plan. Four health insurance plan options. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Dental and vision insurance. Long‑ and short‑term disability and life insurance. Casual professional work environment. Compensation This position pays $19‑$21 per hour. Working hours: Monday – Friday 8 am – 5 pm during training, then 9 am – 6 pm M‑F after training is completed. Rotating Saturdays twice a month from 9 am – 1 pm. Physical Demands The physical demands described are representative of those that must be met to perform the essential functions of this job. Reasonable accommodation may be made to accommodate individuals with disabilities. The employee frequently sits, occasionally stands, walks, uses hands to handle or feel, reaches with hands and arms, stoops, kneels, crouches or crawls, and talks or hears. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to accommodate individuals with disabilities. Machines, Tools, And Equipment A person in this position will work with a computer workstation or laptop, phone, copier, and fax. The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal‑opportunity employer. Qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions about our EEO policy should be directed to Human Resources. #J-18808-Ljbffr AUTOPAY