AI Engagement Manager

Runway is hiring a senior individual contributor to run its largest partnerships, from Hollywood studios to Fortune 100 brands, pairing C-suite relationships with hands‑on work inside partner creative teams. $145,000 – $270,000 / yr Location New York, NY Hybrid Seniority Senior Compared with 37 other Go To Market roles: Common across similar roles Unique to this role What you’ll do Responsibilities Own deep, trusted C-suite level relationships with Runway's most strategic partners (from Hollywood studios to Fortune 100 enterprises) ensuring they're not just customers, but long-term partners at the frontier of AI-driven creativity and innovation Common Be in the room where it happens: collaborating directly with world-class creative teams at the biggest Hollywood studios, brands, and F100 companies to co-create Emmy award-winning shows, Oscar-winning movies, Super Bowl commercials, and cultural moments that define a generation Operate as a strategic thought partner internally: codifying the use cases we know work today while pioneering the ones that don't exist yet, and translating both into initiatives that shape Runway's product strategy and industry positioning Get embedded within accounts to learn and understand their (content) pain points and challenges today, then propose discrete ways in which Runway can solve those challenges Identify and prototype specific and highly targeted new markets and new opportunities for our products Develop a deep, functional and technical understanding of our products and future roadmap Be hands‑on in quickly onboarding new partners to our platform and/or API while also supporting their long‑term expansion and technical understanding of how to leverage Runway Common Provide high‑impact feedback to Product, Engineering, and Creative which can in turn improve the product experience for our partners Common Analyze, track, and report on the performance of existing partnerships leveraging BI tools and data What you’ll need Experience 5+ years of overall experience in customer-facing roles, engaging C-level technical audiences with complex global organizations ideally within tech, finance, or consulting Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes Ability to work in a fast‑paced, dynamic environment and manage multiple priorities with expansive ownership and ruthlessly prioritize A strong bias towards action and belief that no task is too small for you Have a track record of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem Common Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders High technical aptitude for understanding complex technologies, tools, systems, and issues Mindset to think creatively and think beyond past checklists and playbooks Unique Highly resourceful with the ability to create structure and work autonomously amidst ambiguity Nice to have but not required: experience with data tooling and BI systems (SQL, BigQuery, Retool, etc) Unique New York, SF, or London-based preferred Unique #J-18808-Ljbffr