Director of Human Resources

We are seeking a dynamic Human Resources professional to drive a culture of high performance and strong levels of engagement. Reporting to the CFO, the Director of Human Resource, will be responsible for leading global people operations. As a member of the Senior Management Team, the Director of HR is a trusted advisor who works with all levels of management to recruit and support the human resources essential to achieve the organization' s mission, strategic goals and operational requirements.


Responsibilities

• Provide strategic and operational leadership across people initiatives in line with company goals, including: performance management, skills development (L&D), career pathing, employee relations, talent acquisition, and benefits administration.
• Manage employee relations, recruitment, compensation, benefits administration, learning and development, etc.
• Work directly with directors and managers to assist them in carrying out their responsibilities on personnel matters.
• Partner with functional divisions to develop the culture, promote mission and values, and retention of top talent.
• Improve global cross company communication and collaboration with a focus on customer centricity.
• Understand business priorities and translate them into an HR plan that drives results in support of strategic business initiatives.
• Keep policies current and ensure compliance across all offices relating to compensation, benefits, employment and labor practices, and similar aspects of human resource management.
• Manage and mentor global people operations team members.
• Proactively identify and resolve issues that may impair the company's ability to meet strategic, financial, and technical goals

• Must have strong organization, interpersonal, and communication skills.
• Strong business, analytics and HR acumen, including strong problem-solving skills, critical thinking, and initiative. High level of emotional intelligence.
• Knowledge of US employment laws and regulations and cursory knowledge of the basic laws and talent practices in the countries where we have offices(currently in India, Canada).
• Employee relations and change management.
• Ability to operate in a fast-paced environment, making both strategic and tactical decisions on sensitive, confidential issues.
• Ability to influence and partner with all levels of the organization to achieve results.

• Bachelor's Degree, required, Master' s Degree in related field and professional certification including (PHR, SPHR, SHRM-CP) highly desirable.
• 7-10 years of progressive strategic experience in Human Resources (including process, procedure, and best practices), preferably in a start-up tech environment.
• Experience with building and scaling performance management, employee retention, and culture improvement programs.
• Talent acquisition experience, specifically building sales and engineering teams.
• Experience with best practices in the administration of benefits and compensation programs and other Human Resources programs.
• Prior experience, leading global HR operations, experience in India and Canada, preferred.