Customer/User Researcher
$70 per hourTemporary
Ethos
Pay: $70/hr, up to $1.4k/week
We're working with a leading foundational AI lab to find experienced customer and user researchers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.
We're looking for user research professionals with 4+ years in customer or user research, feedback synthesis, or product discovery to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: moderated usability test findings decks, customer interview synthesis and thematic coding summaries, survey instrument design and analysis writeups, discussion guides and screener criteria for research studies, research repository tagging and insight briefs, and journey map documents translating findings into product recommendations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
Qualifications:
- 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
- Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
- Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
About Ethos
Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer/User Researcher in United Kingdom vacancy
$10k
..., everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious...CustomerFull timeTemporary workWork at officeLocal areaRelocationHome officeFlexible hoursRamp
United Kingdom14 days ago$70 per hour
...Design UX Researcher Expert Ethos ⢠Remote Education Not stated Type Hourly Pay Rate $70/hr Listed... ...Researcher. Keep your CV open and cover these: 4+ years conducting customer or user research (interviews, usability testing, surveys) â 4+...CustomerHourly payContract workImmediate startRemote workFlexible hoursShift workEthos
United Kingdom4 days ago£500 per month
...to-end design process—from understanding customer needs and mapping journeys to creating wireframes... ...platform to develop your skills through research, feedback, and hands-on design work,... ...and prototyping : Create wireframes, user flows, UI designs and prototypes that clearly...CustomerFull timeWork experience placementFreelanceInternshipWork at officeRemote workWork from homeMonday to FridayFlexible hours1 day per weekTesla
United Kingdom22 days ago- ...marketing pages that are designed to drive customer engagement and conversion. Create... ...delightful experiences with designers, researchers, product managers, content specialists,... ...consumer websites: Proficient in creating user-centered designs that align with marketing...CustomerFull timeLocal area
Kraken
United Kingdom1 day ago $50 - $90 per hour
Role Overview Apply your visual effects and 3D animation expertise to help create accurate training data for advanced AI systems. This remote contract role focuses on reviewing and annotating video of robotic arms completing real-world tasks, not on creating, animating...SuggestedHourly payContract workFor contractorsRemote workSaidGig
United Kingdom14 days ago- ...experiences both secure and seamless for all users, without compromise. We call this... ...it's not just something we provide our customers. It's something that inspires our company... ...closely with designers, product managers, researchers, and engineers, you’ll transform ideas into...CustomerRemote jobFull timeLocal areaWorldwideFlexible hours
- Initial 3-month contract with possibility to extend About Bolter Bolter is an AI agent platform built to help people get real work done, without needing to stitch together multiple tools or spend weeks setting things up. You describe what you need in plain language...Full timeContract work
Improbable
United Kingdom16 days ago - ...design and implementation aligned. Learn from real use. Combine research, usability testing, and product data to discover opportunities... ...a requirement. Sound product judgment. You can explain how user evidence changed a decision, what you chose to prioritise, and...Full timeWork at officeLocal areaImmediate startVisa sponsorshipRelocation package
Plasma
United Kingdom23 days ago - Do you eat, sleep, and breath Adobe Creative Cloud? Love a fast-paced marketing agency environment? If so, we need to chat! At Dakno Marketing, we take pride in our ability to produce amazingly creative websites, and we are actively looking to expand our Design Team ...Full timeTemporary work
Dakno Marketing
United Kingdommore than 2 months ago $50 - $90 per hour
Role Overview Help train next-generation AI systems by reviewing and annotating videos of robotic arms completing procedures. This remote contract opportunity combines UX/UI expertise, video analysis, and precise data labeling to provide high-quality real-world input ...Remote jobHourly payContract workFor contractorsSaidGig
United Kingdom7 days ago$70 per hour
...Generalist Behavioural Insights Researcher Expert Ethos ⢠Remote Education Not stated Type Hourly Pay... ...Researcher. Keep your CV open and cover these: 4+ years conducting customer or user research (interviews, usability testing, surveys) â 4+...CustomerHourly payContract workImmediate startRemote workFlexible hoursEthos
United Kingdom4 days ago$75 per hour
...legal logic, financial modeling) through three formats: multi-week consulting engagements, 30-60 minute advisory calls, and targeted research surveys. Do I need to keep applying for projects on Ethos? No. Once your profile is live, Ethos's algorithm matches you to...Hourly payContract workRemote workEthos
United Kingdom4 days ago$50 - $90 per hour
Role Overview Apply game-design systems thinking to help train next-generation AI systems by reviewing video of robotic arms performing real-world tasks. This remote contract role focuses on interpreting actions, states, interactions, outcomes, and errors in video footage...Hourly payContract workFor contractorsRemote workSaidGig
United Kingdom14 days ago- ...AI Systems Researcher / Research Engineer UK: London (Preferred) - Hybrid About Brave Brave is on a mission to protect the human right... ...closely with privacy and security researchers to protect the users from AI risks. About you An ideal candidate will have a mix...Full timeWork experience placement
Brave
United Kingdom16 days ago - ...AI Security Researcher / Research Engineer Remote or hybrid - London preferred About Brave: Brave is on a mission to protect the human... ...building and responsibly releasing web agents—advocating for user protection You may be a good fit if you have Demonstrated...Full timeWork experience placementRemote work
Brave
United Kingdom16 days ago $124.4k - $207.4k
...Designer to lead the design and delivery of trustworthy, AI-powered user experiences across technology platforms. The role combines... ...Responsibilities Own end-to-end experience design from problem framing and research through prototyping, validation, and implementation partnership...- Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms ...Remote jobFull timeLocal area
- ...positive experience ~ Keep accurate records of client interactions Ideal Candidate Strong communication and people skills Customer service experience is a plus Organized and dependable Comfortable working remotely and managing tasks independently...CustomerRemote work
SWEET CAROLINA TRAVELS
United Kingdoma month ago - ...successful candidate will develop module and pack battery systems engineering and run high level programmes integrating battery packs into customer sites. The Chief Engineer - Battery Systems will: Provide overall technical leadership and engineering strategy across the...CustomerFull timeCurrently hiring
Tesla
United Kingdom23 days ago - ...payments space. You will manage multiple product streams related to payments, finance, and loyalty, working closely with engineering, customer success, and commercial teams to deliver exceptional value to our customers. This is a senior-level position that requires a...CustomerFull time
KodyPay
United Kingdom16 days ago $180k - $230k
...backed fintech company building a modern, API-native platform for a complex, highly regulated market. The platform helps enterprise customers automate critical operational processes, track obligations, and maintain a clear audit trail across a modular, unified...CustomerFull timePlug Consulting
United Kingdoma month ago- ...bachelor’s degree or equivalent Ability to work well under pressure and adapt to changing situations Strong multi-tasking and customer service skills Previous experience of working in a compliance department at an exchange or regulated firm Familiarity with...CustomerFull time
Cboe Digital
United Kingdom17 days ago £50 - £100 per hour
...Role Overview Help create natural, expressive text-to-speech voices for an internal customer-experience AI agent. This remote recording opportunity is for UK-based native English speakers with a neutral, standard UK English accent who can deliver clear, engaging speech...CustomerHourly payRemote workSaidGig
United Kingdommore than 2 months ago- ...Responsibilities Conduct study burden analyses and provide patient and site insights during feasibility assessments Develop customized patient and site engagement strategies aligned with customer needs Establish and maintain relationships with patient advocacy...CustomerWorldwide
Worldwide Clinical Trials
United Kingdom1 day ago - ...Job Responsibilities: 1. Responsible for market development and new customer development of energy storage products on the power grid side, industrial and commercial energy storage, ships, automobiles, etc; 2. Responsible for establishing and maintaining customer relationships...CustomerFull timeContract work
Gotion
United Kingdom4 days ago - ...negotiation skills. Ability to work independently and as part of a team in a fast-paced environment. Strong networking skills with a customer-focused mindset. Fluency in English; additional language skills are advantageous. Lead a dynamic and innovative team in a...CustomerFull timeContract work
KodyPay
United Kingdom23 days ago - ...foundations for what comes next. About the role As Bolter's Founding Customer Success Manager, you'll build Bolter's customer success... ...support to automate their work. You're that support. Our users are founders, marketers, ops leads, consultants: people who know...CustomerFull time
Improbable
United Kingdom16 days ago - ...specified region through effective planning and resource management. Working to region targets, you will take responsibility for customer relations and departmental profitability. The company requires a professional individual able to effectively communicate well with...CustomerFull time
Alexander James Recruiting Ltd.
United Kingdom7 days ago £70k per year
...Engineers, Design Engineers and Product Specialists Assisting the sales team during the offer phase, reviewing the proposal with the customer and validating the budget costs Coordinating all member of the team throughout the bid process Developing concepts for...CustomerFull timeAlexander James Recruiting Ltd.
United Kingdom5 days ago- ...skills A team player Tech-savvy Qualifications ~4-year degree preferred ~ Experience with social media, copywriting, and customer service ~ Familiarity with real estate a plus Perks Work from Anywhere Paid Time Off Health Insurance...Customer
Dakno Marketing
United Kingdommore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer/User Researcher. Be the first to apply!
Related searches