Front Desk

About Us

Vecta Environmental Services and EnviroVac ("The Clean Company") are industry leaders in industrial cleaning, hydro excavation, and environmental services across the United States. Together, we deliver safe, reliable, and high-quality solutions to refinery, petrochemical, and industrial clients while maintaining a relentless focus on safety, compliance, and operational excellence.

Our success is built on a strong safety culture, deep operational expertise, and a commitment to protecting our people, our customers, and the environment in which we operate.

Position Summary

The Front Desk Coordinator serves as the first point of contact for employees, visitors, customers, vendors, and applicants. This role is responsible for managing front office operations, providing administrative support, maintaining office organization, and ensuring a professional and welcoming environment. As Vecta continues to grow, the Front Desk Coordinator will assist with various administrative and operational tasks to support the needs of the business.

Key Responsibilities

1. Reception & Customer Service

• Greet and assist visitors, customers, vendors, and applicants in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain visitor logs and ensure compliance with office security procedures.
• Respond to general inquiries and direct requests to the appropriate department.

1. Administrative Support

• Provide administrative support to HR, Operations, Finance, and Leadership teams as needed.
• Schedule meetings, conference rooms, and appointments.
• Assist with document preparation, filing, scanning, and data entry.
• Maintain office records and ensure filing systems are organized and up to date.
• Order and manage office supplies and maintain inventory levels.

1. Employee Support

• Assist employees with general administrative requests.
• Support onboarding activities for new hires, including preparing welcome packets and coordinating office access.
• Help distribute company communications, forms, and notices.
• Maintain employee bulletin boards and common areas.

1. Office Management

• Ensure reception and common areas are clean, organized, and professional.
• Coordinate with building management, vendors, and service providers when necessary.
• Assist with company events, meetings, training sessions, and employee engagement activities.
• Monitor office equipment and coordinate maintenance or repairs as needed.

1. Additional Responsibilities

• Support special projects and company initiatives.
• Assist with data collection and reporting as assigned.
• Perform other duties as assigned to support business operations.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 1+ years of receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational skills with attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Professional appearance and demeanor.
• Bilingual (English/Spanish) preferred.

Knowledge, Skills & Abilities

• Ability to maintain confidentiality and handle sensitive information.
• Strong problem-solving and customer service mindset.
• Ability to work independently and as part of a team.
• Adaptability and willingness to take on new responsibilities as the role evolves.
• Strong time management and organizational skills.

Physical Requirements

• Prolonged periods of sitting, standing, and working on a computer.
• Ability to occasionally lift and move office supplies and packages up to 25 pounds.
• Ability to communicate effectively in person, by phone, and via email.

Work Environment

This position is designed to create a professional first impression for visitors and customers while providing administrative support across multiple departments. As Vecta continues to grow, the Front Desk Coordinator will play a key role in improving office organization, supporting employees, and ensuring smooth day-to-day operations.

Equal Employment Opportunity (EEO) Statement

Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.