Office Assistant 2

Job Title

Office Assistant 2

Job Description

This recruitment is exempt from the Hiring Freeze (Administrative Order 358). ATTENTION ALASKA RESIDENTS! The Department of Labor and Workforce Development, Division of Labor Standards and Safety, is recruiting for an Office Assistant 2 located in Anchorage! No Cover Letter Required! This position is in the General Government Unit (GGU) at a Range 10. What You Will Be Doing: As an Office Assistant 2, you will provide a full range of administrative support to the Anchorage Wage and Hour team, playing a vital role in the workflow of the office, which greatly contributes to our mission of helping wage earners in Alaska. You will perform a range of duties including customer service, call management, mail distribution, payment processing, opening claim files, scanning closed files, reviewing and maintaining forms, and maintaining the reception area and greeting guests. Our Mission, Values, and Culture: The mission of Labor Standards and Safety is to ensure safe and legal working conditions for employees. Wage and Hour enforces and administers Alaska labor laws to ensure that workers are justly compensated for their labor and safeguarded from unfair or unscrupulous practices. This includes enforcement of minimum wages and overtime regulations, child labor laws, "right to return" transportation, public contract laws, and responsibility for the administration and licensing of private employment agencies. This position provides critical support to the Wage and Hour team and mission. Benefits of Joining Our Team: This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. There is the potential for transfers and promotions within the agency. This is a great position for entry into State of Alaska Employment and developing a good foundation for future employment. The Working Environment You Can Expect: This job is located at 1251 Muldoon Road, Suite 113 in Anchorage, Alaska. Wage and Hour shares office space with Mechanical Inspection, including the reception area. You will assist the public and work closely with the investigators and other departmental staff. Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies: Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivering high-quality products and services, effective referrals, and is committed to continuous improvement.

Minimum Qualifications

High school diploma or the equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

** PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY ** THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time. DRIVER'S LICENSE REQUIREMENT Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty. DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s). A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable. A copy of your current, valid Driver's License. LEGAL EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. APPLICATION NOTICE You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska " How to Apply " page. Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. BARGAINING UNIT If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you. MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at View phone number on click.appcast.io (toll free) or View phone number on click.appcast.io. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-View phone number on click.appcast.io or (9