Billing Specialist

Job Description

Job Description

Our client is looking for a detail-oriented Billing Specialist to support transportation invoicing operations in Baytown, Texas. This role is ideal for someone with experience in rail, freight, or logistics environments who can manage complex billing activities with accuracy and urgency. The successful candidate will work across operational and financial records to ensure charges are correct, issues are resolved quickly, and invoices are completed on schedule.

Responsibilities:

• Create and issue invoices for rail-related services, including freight movement, storage, demurrage, and other transportation charges.

• Examine shipment records, pricing terms, contracts, and customer-specific agreements to confirm that billing details are complete and accurate.

• Research invoice questions, identify the source of discrepancies, and coordinate resolutions for customer disputes in a timely manner.

• Compare and reconcile billing information across operations, transportation, and accounting platforms to maintain consistent financial records.

• Partner with operations personnel to verify shipment activity, service details, and applicable charges before finalizing invoices.

• Track billing schedules and customer submission requirements to ensure invoicing is completed within established deadlines.

• Produce billing summaries and provide support for month-end close through accurate reporting and documentation.

• Maintain organized customer account data, rate tables, and billing support files for audit readiness and ongoing accuracy.

• Assist with outstanding receivables by reviewing open invoice items and responding to customer questions related to payment and charges.

• At least 2 years of billing experience, with a strong preference for work in rail transportation, logistics, freight forwarding, shipping, or related transportation services.

• Practical knowledge of freight rates, accessorial charges, transportation invoicing, and billing workflows.

• Experience reviewing shipping paperwork such as bills of lading, shipment records, and related transportation documentation.

• Proficiency with Excel and familiarity with billing, transportation management, or systems such as DataWorks.

• Strong analytical skills with a high level of accuracy and attention to detail when handling large volumes of billing data.

• Effective written and verbal communication skills with the ability to work collaboratively with customers and internal teams.

• Bilingual communication skills in English and Spanish are required

• Previous exposure to railcar billing, transloading, storage services, freight claims, or high-volume billing operations is preferred.