User Experience Designer

Direct End Client : MTA (Metropolitan Transportation Authority)

Job Title: UX Designer

Duration: 12+Months

Location: 2 Broadway, NY 10004 (Hybrid)

Position Type: Contract

Work hours: 37.5 hours per week

Interview Type: Webcam or In-Person

Ceipal ID: MTA_UX068_MA

Requirement ID: 6068-1

UX Strategy

• Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).

• Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.

Collaboration & Communication:

• Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.

• Partner with Creative team (who own the MTA brand).

• Present design concepts and research findings to senior leadership and other stakeholders.

Process Development:

• Establish and document UX processes, and best practices.

• Implement user testing, and other quality control measures.

Qualifications:

• 8+ years of experience in UX design, with a focus on mobile applications.

• Proven experience leading UX for complex digital products

• Experience working in agile development environments.

• Experience with design systems.

Skills:

• Strong leadership skills to champion user-centered design practices

• Proficiency in UX design tools, and excellent visual design skills

• Excellent communication and presentation skills

• Ability to work effectively with complexity, with close attention to detail

Preferred:

• Experience in the transportation industry or related fields.

• Experience with accessibility guidelines

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA.

If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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