Shipping & Logistics Coordinator

Shipping & Logistics Coordinator Are you an expert in ShipStation? We're looking for a Shipping & Logistics Coordinator in Phoenix, AZ! Pay: $22$27/hour. The client is a manufacturer and distributor of professional-grade adhesives. What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! Shipping & Logistics Coordinator Details: Temp-to-Hire position $ 22.00 to $ 27.00 / hour Full Time work available First Shift (Monday through Friday from 08:00am to 05:00pm) Own daily shipping and order processing in ShipStation batching, labeling, rates, and exceptions while meeting same-day small-pack and 13 day pallet commitments. Review and resolve AI-flagged order discrepancies before shipment. Manage domestic freight/LTL through My Carrier, including quotes, booking, pickups, tracking, and issue resolution. Manage international freight to 17+ countries, including carrier coordination, rate comparisons, tracking, export/customs paperwork, and delivery. Provide accurate, competitive shipping quotes to customers, and Sales. File and manage carrier claims for lost or damaged shipments through resolution. Process returns and replacements, including authorizations, labels, receiving, inspection, and inventory disposition. Serve as the warehouse point of contact for Happiness, communicating order/return status, delays, and exceptions via Slack. Coordinate between the warehouse and GM communicating priorities, workload/staffing issues, and shipment status. Own shipping KPIs and report performance in weekly meetings. Shipping & Logistics Coordinator Qualifications: Must have 3+ years of shipping, logistics, or fulfillment experience, including working with minimal supervision. Confident and competent in ShipStation or comparable shipping software such as ShippingEasy, ShipWorks, Veeqo, Shippo, or Easyship Applicant may be subject to a background check Pre-employment drug screen is required as a condition of employment *A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.