Client Service Representative / Veterinary Assistant

Job Description

Job Description

About UsCreedmoor Road Animal Hospital is a privately owned hospital which is a group of 6 veterinary hospitals in the North Carolina. We are not corporate - we are a team. We believe that happy, supported employees lead to happy clients and healthy patients. We value mental health, work-life balance, and a non-toxic workplace, and we back that up with real policies and a culture that proves it.About the RoleThis is a dual-role position, trained as both a Client Service Representative and a Veterinary Assistant. As a float, you will support multiple Legacy Veterinary Group locations, giving you variety and the chance to connect with teams across our 6 hospitals.What We're Looking ForWe want someone who is compassionate, trustworthy, and eager to grow. The right candidate works well on a team, communicates clearly, and genuinely cares about the animals and clients they serve.Client Service Skills:Exceptional customer service and phone etiquetteClear and professional communicationStrong organizational and time management skillsComfortable working across multiple computer systemsCompassion and emotional intelligenceTeam player with a positive attitudeVeterinary Assistant Skills:Ability to place IV and urinary cathetersAdminister medications (IV, IM, SQ, PO)Draw blood and run in-house bloodworkGeneral radiology knowledgeDental radiology and hygienist skillsGeneral to advanced anesthesia skillsAssist with exams, dentals, and surgeriesPatient monitoringBenefits$200 pet credit per year (up to two personal pets)Free exams and bloodwork + 20% off additional services for your petsAccess to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet food at reduced cost3 sets of company scrubs and a company jacket (provided after 90 days)4-day work weeks - no weekendsFlexible scheduling with a focus on work-life balancePTO - and time to actually use itContinuing EducationWe invest in our team's growth. Whether that means lunch-and-learns with trusted vendors, on-the-job training, or going back to school, we support it.Interested in becoming a Registered Veterinary Technician? If you have assistant experience and want to pursue registration, we're open to discussing support for schooling costs. Paid school fees are dependent on grades and require a contract after 6 months of employment.ExperienceVeterinary experience is a plus, but not always required for the right candidate. If you're curious about what privately owned veterinary medicine looks like - apply and let us show you."