Regional Administrative Assistant

Regional Administrative Assistant

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states "the care of the patient is our reason for existence," and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Regional Administrative Assistant is responsible for performing numerous administrative responsibilities in support of clinical operations. This position will support two in-center clinics and one hospital services program in the Rapid City and Spearfish area.

Schedule: Full-time, typical schedule is five 8-hour shifts starting at 8am, Monday - Friday

Compensation: Pay range starts at $19+ depending on qualifications and experience

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Serves as the Medical Record Practitioner for the satellite clinic - is knowledgeable of HIPAA, and ensures proper maintenance, security, storage and destruction of patient medical records.
• Answers the phone, forwards the calls to the appropriate person, or takes messages.
• Greets all patients and visitors and directs them to their appropriate destination.
• Creates memos, correspondence, reports, and other documents as requested.
• Maintains the billing information for all in-center and transient patients. Verifies patient insurance and obtains pre-authorization when required.
• Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Assists AR personnel by notifying patients about delinquent accounts and in collection of accounts as requested.
• Completes log of incoming checks and cash.
• Verifies patient status daily (i.e. hospitalizations, missing a treatment, etc.).
• Prepares new patient packet for new admissions and for transient patients.
• Assist Nurse Manager, Area Operations Director, and clinical staff with clerical work as requested.

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• High school diploma or general education degree (GED)
• Three to six months related experience and/or training
• Familiarity with medical terminology is preferred
• Proficient with Microsoft Word and Excel