Mercedes-Benz Service Technician

Mercedes-Benz Service Department Technician

At the Serra Auto Campus, we are looking to add highly-motivated and self-driven individuals into our Mercedes-Benz Service Department! Pay rates starting at $35/hour, with a pay plan focused on technician development, skill, OEM qualifications, and tenure! The right candidate will have a strong service technician background (via on-the-job experience and/or secondary education) and a career growth mindset. Any potential candidate will require at minimum a State of Michigan Mechanic's License ASE Certifications are preferred, and will boost your hourly rate! The day-to-day duties include performing general multi-point inspections, diagnosing specific vehicle concerns, estimating recommendations based on inspection and/or diagnosis, and performing approved repairs.

Benefits:

• Career Path starting from day one!
• Best-In-Class technician pay progression plan!
• Paid Time Off
• Medical, Dental, Vision insurance
• Life Insurance
• 401k Enrollment
• Monday thru Friday work schedule; rotating Saturday shifts

Responsibilities:

• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including: engine, transmission, drivetrain, electrical systems, steering & suspension, brakes, heating & air conditioning systems, tires, alignments, and general maintenance
• Communicate directly with Service Advisor and/or Service Manager to inform customers of any additional services recommended or required; Provide an estimate of time needed for additional repairs
• Perform work specified on the repair order with efficiency and in accordance with dealership & OEM manufacturer standards
• Execute repairs under warranty to OEM manufacturer specifications
• Provide an accurate story of the inspection/diagnosis and repair for every service performed
• Maintain appropriate punch times for each inspection/diagnosis and repair for every service performed
• Maintain State of Michigan Mechanic's License and obtain certification level required for performing various levels of repair
• Complete OEM manufacturer training and stay up to date on training based on skill level

Qualifications:

• High school diploma or equivalent
• Valid driver's license and clean driving record
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Ability to collaborate and work with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Excellent customer service skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.