Client Advisor Falconeri

Be responsible for capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact.
Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.
Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager.
Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity.
Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.
Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
Supporting managers in maintaining the visual and housekeeping standards of the store.
Able to successfully operate our POS system, send eod emails, opening and closing procedures.
Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment.
This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Eligibility to work in the US for any Employer
High School graduate or equivalent
Minimum 3+ years of experience in customer service and contemporary or luxury retail industry
Excellent verbal, written communication and sales skills, with a strong customer service orientation
Commitment, being self-motivated and goal oriented
Impeccable presentation and the ability to thrive in a demanding environment
Problem solving mindset
Ability to work a flexible schedule, including holidays and weekends
Additional language proficiency may be preferred or required depending on the customer base of store location. Please refer to the location-specific posting for more details.
Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)