Medical Support Assistant

Asa Healthcare Staffing

Hampton, VA

Job Description

Job Title: Medical Support Assistant (MSA)

Location: Hampton VA Medical Center & Hampton Roads VA Clinics – Hampton, VA

Employment Type: Full-Time

Schedule:

Monday–Friday
8-hour shifts
Available schedules:
- 7:00 AM – 3:30 PM
- 7:30 AM – 4:00 PM
- 8:00 AM – 4:30 PM
No weekends or on-call.

Job Summary

ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics, patient call centers, and administrative departments.

Responsibilities

Schedule, cancel, and reschedule patient appointments
Answer phones and provide excellent customer service
Register and greet Veterans
Maintain accurate electronic medical records
Scan medical documents into the EMR
Process consults and referrals
Coordinate community care appointments
Support eligibility, enrollment, and travel reimbursement functions
Perform general administrative and clerical duties

Minimum Qualifications

U.S. Citizen
High school diploma or equivalent (additional education may substitute for experience)
At least 6 months of clerical, administrative, customer service, or medical office experience
Typing speed of approximately 40 WPM
Strong computer skills
Excellent communication and customer service skills
Ability to obtain a VA background investigation, fingerprinting, and security clearance

Preferred

Medical office or healthcare administrative experience
Experience with EMR systems
VA or hospital scheduling experience

Benefits

Monday–Friday schedule
Federal holidays observed
Opportunity to support our nation's Veterans
Potential telework opportunities if authorized by the VA and position requirements

Apply today at to join ASA Healthcare Staffing and make a difference serving America's Veterans.

Apply

Vacancy posted 13 days ago

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